Public service security: Increase investment

Cybercrime attacked the information system of state agencies (state agencies) took place. Currently, the Information and Communication Department of the provinces and cities are actively completing the information security system for state agencies.

Need specific solutions

According to the National Plan of Safety Development from now to 2020 (Decision 63 / QD-TTg), the Information System (Information System) of state agencies must be periodically checked and assessed annually on the level of safety according to the standards set by the State. The websites of the Government, ministries, branches and provinces and cities directly under the Central Government must have effective preventive measures - against online attacks.

Businesses providing services (DV) need to have a backup plan to overcome the problem and ensure the system to operate continuously; 100% of electronic transactions must ensure safety. New e-commerce services must be public and committed to complying with quality standards for ATT before operating.

Mr. Nguyen Anh Tuan, Deputy Director of Ho Chi Minh City Department of Information and Communications (TTTT) said: ATTT solutions are applied to departments, agencies and districts with many applications of economic sectors: economic , culture, labor, health, civil status, etc. It is possible to mention the software to build 'electronic working environment' such as one-door circulation, dispatch / dispatch, executive direction system .

In addition, public services in Ho Chi Minh City also provide electronic transaction utilities on electronic portals to help people access the applications of departments and agencies through information stations (kios ), SMS, desk phone, website .

In 2010, Ho Chi Minh City Department of Information and Communications has built for 21 units and in 2011 will continue to deploy safety for 91 units. In 2010, the Department has equipped "firewalls", lightning protection devices, data backups, policies for traffic safety . for these units. To quickly circulate documents from the level: City People's Committee, departments, agencies, districts, wards, communes and towns, the Department is implementing digital signature application to authenticate and encrypt documents.

Prevent network incidents

Online resources in Ho Chi Minh City are currently connected via the metronet network of the city (24 districts, 38 districts, departments, branches, 145 wards and communes). The number of connections to this system is very large and any link can affect traffic safety for other units. Now, units are no longer operating individually as before but connected to the system, any unit infected with the virus will affect the whole system.

For state-owned agencies, due to network connection, when a unit has management software problems, the whole work will be stalled. Ho Chi Minh City has soon established the Center for Safety Control to manage the whole system and activities at member units; Management from the server system, the transmission line to the workstations connected to the system.

In 2011, Ho Chi Minh City Department of Information and Communications will actively cooperate with Vietnam Computer Emergency Rescue Center (VNCert) to comprehensively upgrade 88 websites of departments and agencies; proceed to coordinate with companies that provide public authentication services to apply digital signatures to the entire system.

In Da Nang, state-owned agencies have connected to the network and gradually formed a database center. Public service units and public officials must increase the use of email to send / receive documents; 100% of government officials and public employees have email addresses for business contacts.

Department of Information and Communications of Da Nang cooperated with IT companies such as Cisco, Junifer Network . to build a database, set up a safety system for state agencies. Cisco high-end security devices have the ability to block illegal access, only allow access to send / receive valid emails . In addition, the server system for email (Mail Server) can prevent email showing signs of virus and spam infection.

Manpower investment

When state agencies strengthen the application of safety policies, it will need to develop human resources. From now until 2010, Vietnam has a long-term national program (according to Decision 63), which aims to train 1,000 experts on international safety and hygiene. Provinces and cities also actively coordinate universities and enterprises . to organize short-term courses to enhance knowledge of self-defense for state officials and public servants.

Besides, the promotion of service outsourcing tendency is to compensate for the current 'gap' of the state agencies. Ho Chi Minh City is hiring Quang Trung Software Park One Member Co., Ltd. (QTSC) to manage the entire data center and email system of the city. Metronet broadband network control center in Ho Chi Minh City is also outsourced.

Service outsourcing will help state agencies not invest much in technical infrastructure - human resources, but still enjoy professional services. This is also a condition for companies in the IT industry to have more customers. The trend of outsourcing IT services is gradually being implemented in a number of provinces and cities with strong growth in IT such as Da Nang and Nghe An .

In the past year, Department of Information and Communications of Da Nang cooperated with enterprises to deploy courses on virtual private network, Juniper Network firewall security technology . for some state-owned enterprises and enterprises. This course takes place at Da Nang Software Park, which has a modern laboratory of Juniper Network security firm.