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How to Fix Windows 8.1 Crashes

Method 1 of 5:

Uninstall Incompatible Updates

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    Press Windows Key + C simultaneously.
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    The Charms Bar will appear. Click the Search icon.
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    Type "View installed updates" in the Search Box.
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    Click the Settings icon.
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    Open that from the Search Results.
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    Sort the updates in date-wise manner. Click the "Installed on" column.
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    Uninstall any recently installed updates. To do so, right click an update and select Uninstall option.
Method 2 of 5:

Refresh the PC

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    Go to Settings.
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    Go to Change PC Settings.
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    Go to Update and Recovery.
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    Open Recovery, and click "Get started" under "Refresh your PC without affecting your files".
    1. You can also get to refresh your PC through search: Press Windows Key + X and select Search. Type "Refresh your PC" in the Search Box. Click the Settings icon. Open that from the Search Results, and follow the on-screen instructions.
Method 3 of 5:

Identify Malfunctioning Device Drivers

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    Press Windows Key + X simultaneously.
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    Select Device Manager.
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    Expand the top root entry, i.e. the computer name.
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    Click the View menu, check-up Show hidden devices.
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    Do you see devices with yellow-color exclamation mark? Right click a malfunctioning device and select "Uninstall" option to initialize the driver removal.
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    After successful uninstallation, restart your computer.
Method 4 of 5:

Use the System File Checker

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    Insert Windows 8.1 Operating System installation disc in your DVD Drive.
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    Press Windows Key + X.
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    Select "Command Prompt (Admin)".
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    Type the following command; press ENTER:
    1. sfc /scannow
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    After successful completion, type "EXIT" and press ENTER.
Method 5 of 5:

Clean Boot your PC

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    Press Ctrl + Alt + Delete keys simultaneously.
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    Click "Task Manager".
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    Click "More details" link at the bottom left.
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    Click the Startup tab.
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    Click the "Status" column to sort the startup items in a relevant manner.
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    Disable all the Non-Microsoft startup programs. To do so, right click a startup item, select Disable option.
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    Exit Task Manager and reboot the PC for the changes to take effects.
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