How to fix the error that can't send videos via Messenger

The error of not sending videos on Messenger can be caused by many different reasons. Therefore, we need to determine the cause of the above error to come up with the most effective way to handle it.

1. Due to inappropriate video format

Inappropriate video format is also a cause of the error of not sending videos on Messenger . Because currently Facebook only prioritizes supporting sending videos in MP4 or MOV format. Therefore, when you send a video in a format other than the two above, you will get an error.

How to fix the error that can't send videos via Messenger Picture 1

How to fix: For this reason, you just need to check the format of the file and convert it to MP4 or MOV format. The way to convert the file format is to visit the video-converter.com website and follow the instructions. Proceed as follows:

Step 1: First, visit the video-converter website here -> Click Open File to open the folder containing the video to be converted.

How to fix the error that can't send videos via Messenger Picture 2

Step 2: Next, you select the video to convert to the format -> select convert -> select Download to download the video with the new format.

How to fix the error that can't send videos via Messenger Picture 3

2. 4G or Wi-Fi network error

The second cause of video failure on Messenger is a Wi-Fi or 4G network error.

How to fix: With this cause, you just need to check the network quality again. Try changing the network and sending the video to see if it works.

3. Because the video size is too heavy

Another common reason for the error of not sending videos on Messenger is because the video size is too heavy. Because Facebook's policy only allows users to send videos up to 25MP. So you can rezise that video or cut it into small videos so that the size is less than 25MP.

So, I have just shared with you the causes and how to fix the error of not sending videos via Messenger . Thank you for reading the article. Good luck.

Messenger

Lesley Montoya

Update 14 December 2021

You should read it

May be interested

iPhone Vulnerability Makes Messages Sent via iMessage Unsecured Using Apple's Default Settings
users discovered apple's iphone contains a major vulnerability that makes private messages sent via imessage unsafe if you use apple's default settings.
New features in FaceTime on iOS 15
apple in ios 15 is making big changes to the facetime app, introducing a bunch of new features that make ‌facetime‌ a hub for interacting with friends, family, co-workers, and more.
How to enable automatic call recording on Android
recently, the google phone application has just added the feature of automatic call recording for the phone numbers not in the contact list.
How to fix the error that Zalo cannot hear the voice message
the zalo application is becoming more and more popular and is used by many users for texting or video calling. however, many of them are experiencing the error that zalo cannot hear the voice messages, affecting their experience.
How to save iMessage message attachments on iOS
ios users are probably no strangers to imessage. this is an exclusive messaging service developed by apple so that users of apple devices can text and chat with each other without charge.
Is it safe to use Zoom? Things to know
as zoom's coverage is greater than ever, from individual users to businesses, zoom is the ultimate solution for meeting and learning online. along with that many users questioned whether using zoom is really safe?