How to fix STOP error 0x0000008E

STOP 0x0000008E (abbreviated as 0x8E) is the STOP error appearing on the blue screen of death. The STOP 0x8E error might appear like this:

STOP: 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED

If Windows is able to start after the STOP 0x8E error, you may see the following message:

Windows has recovered from an unexpected shutdown Problem Event Name: BlueScreen BCCode: 8e

The information in this article applies to all Microsoft operating systems including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, and Windows NT.

The cause of the STOP error 0x8E

The STOP 0x8E error is usually caused by a computer memory error and more rarely is a device driver problem, virus or other hardware failure.

How to fix STOP 0x8E error

If restarting the computer doesn't fix the problem, try the following steps in order until the error is resolved:

1. Remove recently installed hardware

If you just installed new hardware, chances are the change you made caused the STOP 0x8E error. Try to uninstall and reinstall hardware correctly.

2. Install Windows Updates

Some service packs and patches can fix STOP 0x8E issues, so check for and install Windows updates.

This particular solution might resolve your issue, if the error occurs when making changes to hardware acceleration on the graphics card.

3. Downgrade (roll back) the driver

How to fix STOP error 0x0000008E Picture 1

If the STOP 0x8E error started to occur after updating a particular hardware device, restore the device driver to an earlier version.

4. Use System Restore to undo recent system changes

If you suspect that the STOP 0x8E error is caused by recent changes made to critical files or configurations, use Windows System Restore to restore your Windows PC.

5. Run a virus / malware scan

How to fix STOP error 0x0000008E Picture 2

STOP error 0x8E can be related to a malicious program, so scan your computer for malware and remove any threats.

6. Check and replace memory

Test your RAM with a free memory test tool. If the test detects any inactive memory modules, replace the computer memory.

7. Verify that the system memory has been installed correctly

How to fix STOP error 0x0000008E Picture 3

All motherboards have quite strict requirements for the configuration of RAM modules. If you have any doubts about the proper memory configuration for your computer, refer to the instruction manuals for your computer and motherboard.

8. Return the BIOS settings to defaults

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Overclocked or misconfigured memory settings in the system BIOS are known to cause STOP 0x8E errors. If you have made some customizations to your BIOS settings and don't want to load the default settings, at least try bringing all the BIOS memory time, cache, and shadow options. default.

9. Check and replace the hard drive

Use the free hard drive checker program to check for hardware related problems. If the hardware fails any of the tests, replace the hard drive as soon as possible or take your PC to a professional computer repair service.

Isabella Humphrey

Update 02 October 2020

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