Step 3. Then choose from the following options: Append to existing log file, Create crash dump, Visual Notification . By default, Dr. Watson will create a log file in the following path:
C:Documents and SettingsAll Users.WINNTApplication DataMicrosoftDr Watson
If no log file is created, you can use the Userdump.exe utility.
Step 1. Download User Mode Process Dumper 8.1 according to the link below:
http://www.microsoft.com/en-us/download/details.aspx?id=4060
Step 2. Run Setup.exe.
Step 3. Access Control Panel.
Step 4. Click Process Dump .
Step 5 . On the Exception Monitoring tab, click New . After adding the program name (Lsass.exe, Winlogon.exe, Mtx.exe, Dllhost.exe) to the Monitor list, click OK .
Step 6 . At Monitor, click on the name you just added and click on Rules .
Step 7 . Click on Custom Rules and select the type of error you want to fix.
5. Other measures
If the above methods do not fix the problem, try the following:
1. Uninstall the previously installed software or driver
If you have just installed the software or driver on the system, boot into Safe Mode and uninstall it. On Windows Vista, restart the computer and press the F8 key before the Windows Vista logo appears. In the Advanced Boot Options menu, select Safe Mode and press Enter .
On Windows 7, access Safe mode by looking at the instructions in the article Activating Safe Mode in Windows 7.
2. Use Startup Repair
The original installation disc of Windows Vista or Windows 7 has the Startup Repair tool that can fix 0xC000021A. Follow the steps in the article How to use the Startup Repair tool to troubleshoot problems in Windows 7. On Windows Vista, do the same thing as on Windows 7.
3. Boot into Last Known Good Configuration mode
Similar to Windows XP, you can boot into the Last Known Good Configuration mode to use an error-free version of the System Registry.
To boot into this mode on Windows Vista or Windows 7, follow these steps:
Step 1 . Restart the computer or turn it off completely and then press the power button to start it.
Step 2. Before the Windows Vista or Windows 7 logo appears on the screen, press the F8 key repeatedly. On certain laptop versions, you need to press the Fn key along with the F8 key.
Step 3. When the system boots into the Advanced Boot Options menu, select L ast Known Good Configuration (Advanced) from the list using the arrow keys.
Step 4 . Press Enter .
4. Use System Restore
If System Restore is enabled on your computer, you can select a restore point before an error occurs to boot into the system. If the 0xC000021A error occurs due to incompatible software or drivers, System Restore will restore the computer to the point before the software or driver is installed on the system.
To use System Restore, refer to the article How to use System Restore on Windows.
5. Use the dism command
If System Restore fails to load, you can run dism to automatically restore the last restore point using the Command Prompt (System Restore is required to use this method).
Step 1. Restart the computer and press F8 to boot into Windows Advanced Options .
Step 2 . Select Repair your computer and press Enter . If there is no Repair option, use the original installation disk to boot into the System Recovery Options .
Step 3. When in the System Recovery Options menu, select Command Prompt .
Step 4 . On the Command Prompt, type the following command and press Enter .
dism / image: C: / cleanup-image / revertpendingactions
Replace C: with the Windows Vista or Windows 7 installation drive letter.
6. Disable service in System Configuration
If error 0xC000021A is caused by software or driver when booting into Windows Vista or Windows 7, you can disable the services in the System Configuration utility (msconfig).
Step 1. Boot into the system
Step 2 . Click on Start .
Step 3 . Type msconfig and press Enter .
Step 4. Access the Startup (or Services ) and disable all the listed services, then click OK.
Step 5. Click Restart to apply changes.
Step 6 . Restart the computer.
If the computer works after disabling the service, the problem is caused by one of the services in the Startup tab. To determine the service that caused the error, reactivate each service one by one and restart the computer until a problematic service is identified.
1. Clean Clean implementation
To perform Clean Boot, refer to the article How to perform Clean Boot on Windows 10/8 / 7. If the computer no longer displays error 0xC000021A, one of the services in the Startup tab causes problems. To determine the service that caused the error, return to msconfig and activate each service, restart the computer until the problem is identified.
2. Uninstall software and drivers
Similarly, the new software and drivers installed may cause an error. If way 1 works, you need to uninstall the software or driver. If you cannot boot into the system, try booting into Safe Mode and uninstalling the software or driver. Refer to the article Activating, using and disabling Safe Mode in Windows 8 and How to access Safe Mode Windows 10 on startup.
3. Run dism command
Start the system into Safe Mode with Command Prompt , run the dism command by following these steps:
Step 1. Reboot the system.
Step 2. Press F8 key, before the Windows logo appears. If the F8 key does not work, try Shift and F8 or press F11 .
Step 3. Select Troubleshoot> Advanced Options> Startup Settings
Step 4. Click Restart.
Step 5 . Press F6 to boot into Safe Mode with Command Prompt .
On the Command Prompt, type the following command and press Enter:
dism / image: C: / cleanup-image / revertpendingactions
Replace C: with the drive letter to install Windows 8 / 8.1 or Windows 10. You can run additional commands
cd C: WindowsWinSxS
And then run the command:
move pending.xml pending.old
4. Restore the system
If System Restore is enabled on your computer, you can use it to restore your computer to a point before an error occurs. Refer to the article on way 4 of the section How to fix 0xC000021A error on Windows XP and Windows 7.
5. Disable driver signatures
If you disable Driver Signature, Windows 8 and Windows 10 will use drivers that are not signed directly by Microsoft. This way can fix 0xC000021A error caused by one of the load drivers during boot.
Step 1. Restart the computer.
Step 2 . Press F8 or F11 key.
Step 3. Select Troubleshoot> Advanced Options> Startup Settings, then click Restart.
Step 4 . Press F7 to boot into Windows with the driver disabled the signature.
5. Reset the system
On Windows 8 and Windows 10, you can perform a system reset. However, before doing so, you should note that this operation will delete all personal files on your computer. And If your system uses Windows 8.1, reinstall the system will return to Windows 8. After the reinstallation is complete, you need to update to Windows 8.1.
Step 1. Restart the computer.
Step 2. Press the F8 or F11 key.
Step 3. Select the key if notified.
Step 4. Click Troubleshoot> Reset your PC . Then follow the instructions on the screen.
I wish you all success!