Fix Outlook Crash When Opening or Creating Email

This guide provides a clear, practical overview of "Fix Outlook Crash When Opening or Creating Email". It organizes the most useful details, explains important considerations, and highlights the steps or choices that matter most.

How to fix Outlook crash when opening or creating email

Step 1:

First, open Task Manager , then right-select Outlook and select End Task to stop the task.

Step 2:

Outlook mail issue crashes when opening or creating mail related to form library. Microsoft has suggested users to create a new FORMS2 folder.

You open the Run dialog box , then type %localappdata%Microsoft and press OK to access.

Step 3:

Then we proceed to create a new folder called FORMS2 . If you are notified that the FORMS2 folder already exists, replace the old FORMS2 folder with the new folder.

Finally we restart the computer to fix the error Outlook crashes when opening or creating email.

Other solutions to fix Outlook crashing when opening or creating email

Remove problematic add-ons

Older versions of Outlook may crash due to add-ins. To detect such add-ins, open the Run dialog box , type outlook.exe /safe to access it. Then, click File > Options > Add-ins .

Select COM Add-ins and press GO . Uncheck all installed add-ins and press OK and then restart Outlook.

Use the troubleshooting tool in Outlook

Microsoft provides built-in repair functionality for Office applications that you can use to fix problems with Outlook.

Go to Settings and select Apps > Installed apps , then click the 3-dot icon at Microsoft 365 and select Modify .

Then we select Online Repair and click Repair .