Fix Google Play Store not opening and downloading apps

The Google Play Store is a great source of apps and games on Android devices. It is also essentially an application, and simply acts as an intermediary between the user and its rich application store. However, storms hit and the sky collapsed when you couldn't open or download apps from the Play Store. So you won't be able to download a new app you've been waiting for or update an existing app to the latest version.

But don't worry, Taimienphi.vn has compiled a bunch of tips and tricks that will most likely get your beloved app store up and running again. Get started right away, before you lose your patience.

1. Check Internet connection

It is important that you have a strong and stable Internet connection when opening the Google Play Store or downloading an application. You can switch from mobile data to Wi-Fi by swiping down from the top of the screen to open Quick Settings, turn mobile data off and press the Wi-Fi icon to turn on Wi-Fi, or long press on it. to open the network settings, where you can find a list of nearby Wi-Fi networks for a stronger Wi-Fi connection, if available.

Or you can do the reverse. When you have problems installing apps over Wi-Fi, switch to cellular data and try installing again. Alternatively, you should also try turning airplane mode on and off and resetting your router makes sure you have a good Internet connection.

2. Reboot the device

Restarting your smartphone proves to be an effective troubleshooting solution for a variety of problems and most likely, it also helps you to fix the error of not loading apps on Google Play Store. There are different ways to restart the phone depending on the device , and here is one of them:

Step 1: Swipe down from the top of the screen to open Quick Settings and press the power button icon.

Step 2 : Click on the Restart option , wait until the device is completely turned off and rebooted.

Or you can also press and hold the power key on the side of the phone to reboot the device.

3. Clear Play Store cache and data

Clearing the application data and cache helps the application to start over and sometimes will get rid of some invisible error. Here are the steps to clear the Google Play Store data and cache:

Step 1: Open Settings> Apps . In older operating systems, you'll find this option under Settings> Application Manager.

Step 2: Scroll through all apps and select Google Play Store> Storage.

Step 3: Select Clear Data and Clear Cache . Touch OK to confirm.

4. Reset Download Manager

After clearing the Google Play Store's cache and data, you may also want to clear the data for Download Manager by doing the following:

Step 1: Open Settings> Apps . In older operating systems, you'll find this option under Settings> Application Manager.

Step 2: Tap on the 3-dot menu and select S how System Apps.

Step 3: Scroll down and select Download Manager.

Step 4: Click on Disable and Force Stop to just turn off this application. This will not affect any information on the device. Finally, press OK to confirm the action.

5. Check the date and time settings

This may seem irrelevant, but more often than not it can be the cause of Google Play Store issues. That's probably because Google's servers are having problems syncing with your date and time settings. Follow the steps below to change the date and time settings:

Step 1: Open Settings> General Management. In older operating systems, you'll find this option under Settings> Date & Time.

Step 2: Tap Date and time . Then make sure you have selected the correct time zone and turn on Automatic date and time.

6. Refresh your Google account

Refreshing a Google account means you delete your Google account and re-add it. This is to see if there's a fundamental problem with your account information.

Note: This will delete data from your device synced with your Google account including messages, photos, contacts . You do as follows:

Step 1: Open Settings and select Accounts and backup. In older operating systems, you'll find this option under Settings> Accounts.

Step 2: Choose Accounts> your Google account.

Step 3: Select Remove Account . Depending on the operating system, this option may be located in the 3-dot menu button at the top right of the screen.

You can then re-add your account from the Accounts menu . Rebooting your phone after re-adding your account is not a bad idea.

Or you can use another account to log into the Google Play Store. If you do not know how to log into your Google account on CH Play, you can refer here.

7. Test memory

In some cases, the memory is full and the apps are inactive. Therefore, please check how much free space your mobile device has. Then proceed to free up storage space by deleting unnecessary apps and data. Here are the steps to check the memory:

Step 1: Open Settings> Device Care. In older operating systems, you will find similar options in a separate app called Smart Manager , however, you can go to Settings> Storage.

If the memory is too full you can refer to how to increase memory for Android phone here.

Step 2: Select Storage and check available storage. If your smartphone has less than 1 GB of free space left, you need to proceed to free up space.

8. Turn on all related apps

Step 1: Open Settings> Apps . In older operating systems, you'll find this option under Settings> Application Manager.

Step 2: Tap on the menu with 3 dots> Show System Apps and press the arrow icon pointing down.

Step 3: Select Disables to display the disabled apps from the drop-down menu.

Step 4: Make sure that there are no apps related to Google Play Services or Download Manager in the Disabled apps list .

Step 5: Select any apps related to Google Play Store and select Enable to remove restrictions.

Above are some methods to fix Google Play Store not opening, not loading, and not loading apps. Go through the steps one by one until the Google Play Store is working properly again.

Jessica Tanner

Update 07 January 2021