Instructions to retrieve the Zalo password on the phone

Usually when we access social networking sites such as Facebook or messaging application, call Zalo for free, for example on personal devices, so that the mode will automatically save the password. Thus, the following visits we will not need to add account login operations that can be used immediately.

However, sometimes it causes trouble for you when you accidentally forget your password and cannot log in to your account to use. If in case of forgetting the password on Facebook, we can retrieve Facebook pass via registered email, through friends, . So if you forget to log in to Zalo account, how to handle it? In the article below, Network Administrator will guide you how to retrieve your Zalo account when forgetting your password with extremely simple steps.

How to retrieve your Zalo account when you forget your pass

1. Download the Zalo app on iOS
2. Download the Zalo app on Android

Step 1:

First of all, open the Zalo application on the device and click the Login button. After that, we enter the phone number for the Zalo account that lost the password , and then click the Forgot password below button.

Step 2:

Next, the application will need you to confirm this is the phone number of the Zalo account or not. We check the phone number again and click Confirm . You will then be redirected to the activation code interface . We wait for Zalo operator to call the phone number and announce the code.

Note , if SIM phone registered for Zalo account is located in another phone, you need to use that phone to receive confirmation code. When we receive the confirmation code from Zalo operator, we enter the code and click Activate .

Step 3:

You wait for a few seconds, then it will be transferred to the interface to enter a new password for the Zalo account . We enter the new password and confirm the new password and then press Done . Zalo will notify you of a new password for the account successfully. So you can use your Zalo account again.

The operation to retrieve Zalo account when accidentally losing the account password is extremely easy. You only need to send a request to Zalo operator to receive the activation code, reset the account is able to reuse the Zalo account. After regaining the account, users should also proceed to change the password to enhance the security of personal information for Zalo.

Video tutorial to retrieve Zalo password

Refer to the following articles:

1. How to backup and restore Zalo messages on your phone
2. 2 steps to backup Zalo messages to your computer
3. Instructions for making video calls on Zalo

I wish you all success!