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Click: How to Fix Windows Shutdown Problems

Learn the key facts about Click: How to Fix Windows Shutdown Problems, with clear context, practical guidance, and useful takeaways.

Table of Contents

This updated guide examines Click: How to Fix Windows Shutdown Problems and organizes the essential facts, background, and practical takeaways in clear American English.

Part 1of 6:

General Fixes

  1. Click: How to Fix Windows Shutdown Problems — contextual image 1 Make sure you don't have any third-party antivirus programs installed. Any antivirus program other than Windows Defender is technically a third-party program. Having any third-party antivirus program running on your computer is likely to keep your computer from shutting down, so uninstall any third-party antivirus programs.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 2 Close any open programs. Running programs can interfere with your computer's shutdown process, so exit any open programs and apps.
    • You can close programs that won't close by using Task Manager.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 3 Remove any attached devices. USB drives, mice, controllers, SD cards, and anything else you may have plugged into your PC may be preventing your computer from shutting down properly. Eject and remove these items before continuing.
    • Failing to eject attached devices before removing them may cause problems with the drivers or information on the devices later.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 4 Update your computer. Your computer's operating system version, outdated drivers, or a combination thereof can easily cause problems when you try to shut down. To update your computer's operating system and drivers:
    • Open Start .
    • Click the Settings gear.
    • Click Update & security .
    • Click Check for updates .
    • Wait for your computer to update.
  5. Click: How to Fix Windows Shutdown Problems — contextual image 5 Disable your PC's wireless connections before shutting down. Disconnecting your computer from all wireless networks (including Bluetooth) may fix the shutdown problem; if it does, you're likely encountering a network issue. Placing your computer in Airplane Mode is the easiest way to disconnect your computer:
    • Click the Notification box in the bottom-right corner of the taskbar.
    • Click the Airplane Mode box.
    • If you're on a wired (Ethernet) network, unplug the Ethernet cable from your computer as well.

Part 2of 6:

Troubleshooting Your Windows Update

  1. Click: How to Fix Windows Shutdown Problems — contextual image 6 Open StartClick: How to Fix Windows Shutdown Problems — contextual image 7. Click the Windows logo in the bottom-left corner of the screen.
    • You must be using an account with administrator privileges to troubleshoot the windows update.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 8 Scroll down and clickWindows System. It's a folder in the "W" section of the Start menu.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 9 ClickControl Panel. It's near the middle of the Windows System folder.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 10 ClickTroubleshooting. This icon resembles a blue computer monitor inside of a computer window.
    • If you don't see this option, click the option next to "View by:" in the top-right corner of the window and select Large icons or Small icons .
  5. Click: How to Fix Windows Shutdown Problems — contextual image 11 ClickFix problems with Windows Update. This link is below the "System and Security" heading.
  6. Click: How to Fix Windows Shutdown Problems — contextual image 12 ClickNext. It's in the bottom-right corner of the window.
  7. Click: How to Fix Windows Shutdown Problems — contextual image 13 ClickTry troubleshooting as an administrator. This option will appear at the top of the window. If you aren't using an administrator account, you won't be able to complete this process.
  8. Click: How to Fix Windows Shutdown Problems — contextual image 14 Follow the on-screen instructions. If there are any problems with your Windows update, follow the instructions provided to fix them.
    • In most cases, you'll click Apply fix when prompted and wait for the fix to be applied.
    • You may need to reboot your computer for the changes to take effect, which means you'll have to hold down your computer's power button to turn it off.

Part 3of 6:

Troubleshooting Your Power Settings

  1. Click: How to Fix Windows Shutdown Problems — contextual image 15 Open StartClick: How to Fix Windows Shutdown Problems — contextual image 16. Click the Windows logo in the bottom-left corner of the screen.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 17 Click SettingsClick: How to Fix Windows Shutdown Problems — contextual image 18. This icon is in the lower-left corner of the Start window.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 19 ClickUpdate & security. It's an icon of a circular arrow.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 20 ClickTroubleshoot. This tab is on the left side of the window.
  5. Click: How to Fix Windows Shutdown Problems — contextual image 21 Scroll down and clickPower. It's toward the bottom of the page.
  6. Click: How to Fix Windows Shutdown Problems — contextual image 22 ClickRun the troubleshooter. This button will appear below and to the right of the Power option. Clicking it will start the troubleshooting process.
  7. Click: How to Fix Windows Shutdown Problems — contextual image 23 Wait for an error to appear. Common power issues include errors related to battery life and screen brightness.
    • If no errors appear and the process completes, your power settings aren't responsible for your computer failing to shut down.
  8. Click: How to Fix Windows Shutdown Problems — contextual image 24 ClickApply this fix. You'll do this for each problem that Windows comes across.
    • If you see something listed as a problem that you don't care to fix, click Skip this fix instead.
  9. Click: How to Fix Windows Shutdown Problems — contextual image 25 Try to shut down your computer. If the computer successfully shuts down, the problem was resolved. If not, proceed to the next part.

Part 4of 6:

Changing Power Button Properties

  1. Click: How to Fix Windows Shutdown Problems — contextual image 26 Open StartClick: How to Fix Windows Shutdown Problems — contextual image 27. Click the Windows logo in the bottom-left corner of the screen.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 28 Click SettingsClick: How to Fix Windows Shutdown Problems — contextual image 29. This icon is in the lower-left corner of the Start window.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 30 ClickSystem. This icon resembles a laptop.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 31 ClickPower & sleep. It's on the left side of the System page.
  5. Click: How to Fix Windows Shutdown Problems — contextual image 32 ClickAdditional power settings. This option is in the top-right side of the page.
  6. Click: How to Fix Windows Shutdown Problems — contextual image 33 ClickChoose what the power buttons do. You'll find this link in the top-left corner of the window.
  7. Click: How to Fix Windows Shutdown Problems — contextual image 34 Change the "On battery" and "Plugged in" boxes to "Shut down". Click the drop-down box right of "When I press the power button" and beneath "On battery", click Shut down , and repeat for the "Plugged in" column. This will ensure that pressing your computer's power button will shut down your computer.
  8. Click: How to Fix Windows Shutdown Problems — contextual image 35 Try to shut down your computer by pressing the power button. If the computer successfully shuts down, the problem was resolved. If not, proceed to the next part.

Part 5of 6:

Scanning with Windows Defender

  1. Click: How to Fix Windows Shutdown Problems — contextual image 36 Open StartClick: How to Fix Windows Shutdown Problems — contextual image 37. Click the Windows logo in the bottom-left corner of the screen.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 38 Scroll down and clickWindows Defender Security Center. It's in the "W" section of the Start menu.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 39 Click?. It's in the top-left corner of the window.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 40 ClickVirus & threat protection. It's in the upper-left section of the Windows Defender window.
  5. Click: How to Fix Windows Shutdown Problems — contextual image 41 ClickAdvanced scan. This link is below the Quick scan button in the middle of the page.
  6. Click: How to Fix Windows Shutdown Problems — contextual image 42 Make sure "Full scan" is checked. If not, click the circle to the left of "Full scan" at the top of the page.
  7. Click: How to Fix Windows Shutdown Problems — contextual image 43 ClickScan now. It's in the middle of the page. Doing so will begin scanning your computer for disruptive programs.
  8. Click: How to Fix Windows Shutdown Problems — contextual image 44 Wait for the scan to complete. If anything malicious turns up during the scan, Windows Defender will alert you. You should allow Windows Defender to remove the dangerous items.
    • If this scan doesn't find anything, repeat the scan with "Windows Defender Offline scan" checked instead of "Full scan" checked.
  9. Click: How to Fix Windows Shutdown Problems — contextual image 45 Try to shut down your computer. If the computer successfully shuts down after the scan is complete, the problem was resolved. If not, proceed to the next part.

Part 6of 6:

Disabling Startup Programs

  1. Click: How to Fix Windows Shutdown Problems — contextual image 46 Open StartClick: How to Fix Windows Shutdown Problems — contextual image 47. Click the Windows logo in the bottom-left corner of the screen.
  2. Click: How to Fix Windows Shutdown Problems — contextual image 48 Scroll down and clickWindows System. It's a folder in the "W" section of the Start menu.
  3. Click: How to Fix Windows Shutdown Problems — contextual image 49 ClickTask Manager. This option is toward the bottom of the Windows System folder.
  4. Click: How to Fix Windows Shutdown Problems — contextual image 50 ClickStartup. This tab is at the top of the Task Manager window.
  5. Click: How to Fix Windows Shutdown Problems — contextual image 51 Select a program, then clickDisable. This will prevent the program from starting automatically when you turn on your computer. Too many programs attempting to start at once can cause your computer to crash, so doing this may fix related problems.
  6. Click: How to Fix Windows Shutdown Problems — contextual image 52 Disable any non-Windows startup programs. Any third-party programs such as antivirus utilities, chat rooms, or other apps should be disabled when you're through.
    • Don't disable Windows processes such as the graphics card or Windows Defender.
  7. Click: How to Fix Windows Shutdown Problems — contextual image 53 Try to shut down your computer. If the computer successfully shuts down, the problem was resolved. If not, you'll likely need to bring your computer into your local tech department.

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