What to do when forgetting wifi IP camera password? Instructions on how to recover details

In today's article, Quantrimang would like to send you detailed instructions on how to recover, reset wifi IP camera passwords on famous security surveillance devices such as Hikvision, Ezviz. Surely with the following simple instructions, you will no longer have to worry too much every time you forget the password to access the recorder of these recording devices.

1. How to recover password directly on Hikvision wifi camera receiver

You can completely recover the password directly on your Hikvision camera recorder without having to go to a repair shop. Here are detailed instructions on how to do this:

Recover password via GUID file

GUID is a file that stores the login information of security camera users. You can completely recover the device's password by exporting the GUID file available in the camera through the 3-step process as follows:

Step 1: Activate the wifi camera device

First, you need to enable (active) the camera recorder to perform the GUID file export. In this step, enter a new password for the device, check the " Export GUID " option and select OK to confirm the active receiver process.

Step 2: Export the GUID file to USB

To be able to export GUID files from Hikvision cameras, you need to have USB ready and plug this device into the recorder. When the storage folder in USB appears on the camera receiver screen, create a new folder and click Export to export the GUID file to USB. When the GUID file export is successful, the device will notify the user.

Step 3: Recover Hikvision camera password on the receiver

First, select Forgot Password in the account entry screen.

In the password recovery method options, select Verify by GUID and click OK to verify the selection.

A new window will appear. You enter the GUID file you have stored in USB into the camera to change the device password.

Next step, you enter new password for the device. If you want to export a new GUID file, you can check the Export GUID option at the bottom right corner of the screen.

Thus, you have successfully recovered Hikvision camera password via GUID file directly on the recorder.

Recover camera password with security question

Another method you can use to recover passwords for Hikvision wifi cameras is to answer security questions on the receiver. Please follow these steps:

Step 1: Activate the wifi camera device

In this step, enter a new password to activate the device and select " Security Question Configuration " to set up security questions for the receiver.

A list of security questions will appear on the screen, proceed to set the question, enter the appropriate answer and click OK.

Step 2: Recover Hikvision camera password with security question

Similar to when recovering a password with a GUID file, choose Forgot Password on the main login screen.

In the option to recover the password, select Verify by Security Question .

Next, you answer the security questions. If answered correctly, the screen will automatically point to the screen to enter a new password for the camera device.

Thus, you have completed the password recovery for Hikvision wireless camera equipment through the account authentication method with a security question.

2. Recover Hikvision camera password using SADP software

SADP computer software is a tool that helps users manage and monitor camera systems researched and developed by Hikvision genuine. You can completely use this software to recover passwords for CCTV equipment in homes, offices, and factories. How to perform the operation is quite simple, you can refer to the instructions below:

Step 1: Activate the wifi camera device

First, you need to activate the Hikvision camera device to activate the password recovery process. You tick the device to activate, enter a new password for the device.

Step 2: Set up a password recovery method for the camera on SADP software

In the new window, you set up the password recovery method for the camera. There are 3 options for you:

1. GUID Mode: Use the GUID file to recover the password for the device.
2. Security Question Mode: Use a security question to recover a password.
3. Reserved E-mail: Send an E-mail request to recover the password.

The quickest and simplest way is to use GUID Mode or Security Question Mode to recover the password for the wifi camera.

In the next screen: If you select GUID Mode, you will choose the location to store the GUID file on the computer; If you select Security Question Mode, you set up security questions for the system.

Thus, you have completed setting up the Hikvision wifi camera password recovery method on SADP software.

Step 3: Recover passwords for Hikvision cameras

When you forget your Hikvision wireless camera password, in the account login page, select Forgot Password .

There will be password recovery methods for the camera, including: GUID Mode, Security Question Mode and Reserved E-mail. For each method, follow the instructions below to recover the password for the recording device:

1. GUID Mode: Upload the GUID file to the system to recover the camera password.
2. Security Question Mode: Answer the security questions so that the licensing system can create a new login password.
3. Reserved E-mail: Receive a recovery password from Hikvision's E-mail to access the camera system.

After doing the above, you can access the Hikvision wireless camera system at home and work with the newly recovered password.

3. Recover the password for the Ezviz wifi camera receiver

Here are instructions on how to recover the password directly on the video recorder of the Ezviz camera device:

Step 1: Preparation activities

First, you need to be ready to connect the monitor, mouse and USB to the Ezviz camera receiver.

Step 2: Select a password recovery method

To display the login screen, right-click the screen, select the gear icon in the horizontal toolbar at the top of the screen. When the login window appears, select Forgot Password .

Next, a new window appears with 2 options for password recovery methods including:

1. Reset Password by Importing GUID File: Use the GUID file to recover the password for the camera.
2. Reset Password by Security Question: Recover passwords by answering security questions.

Step 3: Perform password recovery for Ezviz camera

If you choose to recover your password using a security question, you answer the questions that you set when you first installed the camera system. If you forgot the answer, choose the 2nd password recovery method: Reset Password by Importing GUID .

Here, you select the appropriate storage location in USB to store the GUID file, send the file to E-mail: service@ezvizlife.com and wait for a response from Ezviz's customer care department within time from 24 - 48 hours (from the time you send mail).

Ezviz's response is the new GUID file. Once again click the Forgot Password option in the login window, select Reset Password by Importing GUID and import the new GUID file into the camera receiver.

Finally, enter a new password to complete the password reset operation for the Ezviz wifi camera.

Here is a video of how to recover the Ezivz camera password on the recorder for your reference:

4. A few notes when setting passwords for camera devices

There are a few notes to keep in mind during the process of setting and recovering a password for a wireless camera device, as follows:

1. Camera password should be 6 characters or more, containing all the components including letters (a, b, c, .), numbers (0, 1, 2, .) and special characters (!, @, #, .).
2. The characters in the password should be mixed with capital letters (A, B, C, .) and lowercase characters (a, b, c, .).
3. Do not set the device password by date of birth or by simple characters such as "abc123" or "password".

Above are the shares of Quantrimang on how to recover passwords for security cameras, wireless surveillance in case you forget your login information. To find out more information about wifi IP camera, you can read the general article: Wireless security camera - Everything you need to know.

Good luck!