TV cannot connect to WiFi, and how to fix it quickly

Most of the homes today are using smart TVs. It can connect to the Internet, WiFi from there it gives us access to a lot of free entertainment channels. However, sometimes the TV cannot connect to WiFi. So what is the cause and how to fix it, also TipsMake to find out!

1. The TV is not connected to the network modem

The TV cannot connect to the Internet (both  LAN  and WiFi), and there is an X between the TV and the modem, which means the TV is not connected to the carrier modem.

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How to fix

Do the following:

- Check the wires connected to the modem, see if they are securely attached.

- Turn off the Internet modem and let it sit for 30 seconds, then turn on the modem again.

- Reconnect the network to the TV. If the TV cannot connect to the LAN, try using a phone or computer on that LAN. If the devices are accessible, your TV has failed to connect the modem.

2. The TV does not receive an IP address

The TV does not connect to the Internet and has an X symbol from the modem to the globe. This means that the TV has connected the modem but cannot connect to the network, possibly because the TV has an IP address conflict or has not received the address. IP only.

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How to fix

- You select the box IP Settings> Select Enter manually.

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- When the screen appears asking to enter IP addresses, you can contact your Internet service provider and ask for the parameters (IP Address, Subnet Mask, Gateway, DNS server), then enter manually. into the television.

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- You can also use your laptop to check the Network Settings in use and see the parameters of IP, DNS . After entering the parameters, click OK to finish and wait a few minutes for the TV to install. again.

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3. The network connection is not stable

If you have tried the above 2 methods but still cannot connect, you try to release WiFi from the phone to see if the TV is connected. If possible, your TV is normal, the problem is because your home Internet is not compatible or the network connection is not stable.

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How to fix

You need to contact your Internet service provider for the transmission problem.

4. The TV has a conflict error

In case there are too many devices with the same WiFi receiver, the TV will have poor network connection, leading to errors.

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How to fix

- Need to temporarily turn off devices to check whether the TV is connected.

- If not, you can perform a factory reset of the TV.

Depending on each TV company, there will be different recovery ways. But note that during factory reset, you should not turn off the TV or unplug the power. If it turns off, wait about 15 minutes, then turn it on again and start the operations from the beginning.

The above information are some of the causes and solutions when the TV cannot connect to WiFi. Hope that can be of help to you

Jessica Tanner

Update 04 January 2021