Steps to Make a Call on Wi-Fi Calling

The sections below explain steps to make a call on Wi-Fi calling in a clear and practical way. Review the key details, examples, and considerations before applying the information.

1. Activate Wi-Fi Calling on iPhone phones

To activate Wi-Fi Calling, simply open Settings => Phone => Wi-Fi Calling . You may have to enter or confirm the address for necessary services.

If Wi-Fi Calling is available, you will see Wi-Fi in the status bar. You can then use Wi-Fi Calling.

In addition to refer to the details of the steps to enable Wi-Fi Calling on iPhone, you can refer to the steps here.

When mobile data service is available, your iPhone phone will use it in emergencies. If Wi-Fi Calling is enabled and mobile data service is not available, Wi-Fi Calling can be used for emergency calls.

2. Call and receive a Wi-Fi Calling call from another device

If carrier on your device supports Wi-Fi Calling, you can make calls and receive Wi-Fi calls from other devices.

Even if iPhone devices are not connected to Wi-Fi, users can still use Wi-Fi Calling.

• IPad or iPod touch using iOS 9 or higher.
• Apple Watch uses watchOS 2 or higher.
• Mac (2012 or higher) uses OS X El Capitan operating system

Wi-Fi Calling is not available on Mac Pro (Mid 2012).

Make sure you have logged in ICloud and FaceTime With the same Apple ID account that you use on your iPhone phone. Also make sure your device has upgraded to the latest software version.

To make a Wi-Fi Calling call on iPad, iPod touch, Apple Watch or Mac, follow the steps below:

- Make a Wi-Fi Calling call on iPad, iPod touch or Mac:

1. If your device does not have Wi-Fi Calling enabled, then enable Wi-Fi Calling.
2. Open FaceTime.
3. Click Audio.
4. Enter the phone number or contacts and then click the phone icon.

- Make a call on Apple Watch:

1. Open the Phone application.
2. Select a contact in the phonebook.
3. Click the phone icon.
4. Select the phone number or FaceTime address you want to make a call.

- Add a device:

Make sure your device has added the latest software version. Follow the steps below:

1. Open your iPhone, then go to Settings => Phone And Activate Wi-Fi Calling .

2. Add Wi-Fi Calling on other devices.

3. On your other devices, Login to iCloud and FaceTime Using the same Apple ID and password that you use on your iPhone device.

4. Activate Wi-Fi Calling:

• On the iPad or iPod, open Settings => FaceTime => Calls from iPhone And click Upgrade to Wi-Fi Calling .
• On the Mac, open FaceTime and select FaceTime => Preferences => Settings And select Calls From iPhone => Upgrade to Wi-Fi Calling.

5. Now on the screen of other devices appears a 6-digit code, your task is to enter this code into your iPhone and click Allow.

On Apple Watch, Wi-Fi Calling will open when Calls on Other Devices is activated.

If you can't add the device, check the following items:

- On iPhone phones, make sure Wi-Fi Calling and Allow Calls on Other Devices are activated, and your device appears under Allow Calls On.

- Make sure you are using the same Apple ID account for FaceTime and iCloud on your iPhone device and on other devices.

- Remove device:

If you don't want to use Wi-Fi Calling from another device, you can delete it:

1. On your iPhone phone, go to Settings => Phone => Calls on Other devices .
2. On the list of devices, Turn off Wi-Fi Calling On the device you want to remove.

To turn off Wi-Fi Calling on Apple Watch, you access Apple Watch on your iPhone phone, click Phone => Wi-Fi Calls .

3. Support

If you can't activate or use Wi-Fi Calling, make sure your carrier supports Wi-Fi Calling, and your device has the latest software version installed.

Follow the steps below if you cannot open Wi-Fi Calling or you cannot make Wi-Fi Calling calls.

Note: After each wait for about 2 minutes before taking the next steps.

1. Go to Settings => Phone => Wi-Fi Calling And make sure Wi-Fi Calling is activated .
2. Restart Your iPhone phone.
3. Try another Wi-Fi connection, because not all Wi-Fi networks can work with Wi-Fi Calling.
4. Turn off Wi-Fi Calling Then then reopen.
5. Go to Settings => General => Reset => Reset Network Settings .

Note :

FaceTime is not available for all countries and regions.

If your Mac device doesn't have FaceTime, you can download the app to your computer and install it here.

Refer to some of the following articles

• Conflict of IP address error when connecting to Wi-Fi on iPhone, iPad, this is a fix

• Fix the error of turning on 3G data but cannot connect to the Internet on iPhone

• Enable Wi-Fi Calling on iOS 10

Good luck!