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How to Import PST Files to Office 365

This wikiHow teaches you how to import data to your Office 365 Outlook account from a saved PST file on Windows or macOS. A PST file contains contact information, email folders, addresses, and other mail data. You can import all your...
Method 1 of 2:

Using Windows

  1. How to Import PST Files to Office 365 Picture 1How to Import PST Files to Office 365 Picture 1
    Open the Outlook app on your computer. The Outlook icon looks like a white "O" in a blue square in front of an envelope icon. You can find it on your Start menu.
  2. How to Import PST Files to Office 365 Picture 2How to Import PST Files to Office 365 Picture 2
    Click the File tab on the top-left. You can find this button above the toolbar ribbon at the top of your screen. It will open your file options on a new menu.
  3. How to Import PST Files to Office 365 Picture 3How to Import PST Files to Office 365 Picture 3
    Click Open & Export on the menu. You can find this option on a blue navigation menu on the left-hand side.
  4. How to Import PST Files to Office 365 Picture 4How to Import PST Files to Office 365 Picture 4
    Click Import/Export on the menu. This will open the Import and Export Wizard in a new pop-up window.
  5. How to Import PST Files to Office 365 Picture 5How to Import PST Files to Office 365 Picture 5
    Select Import from another program or file. It's in the "Choose an action to perform" box.
  6. How to Import PST Files to Office 365 Picture 6How to Import PST Files to Office 365 Picture 6
    Click Next. This will open a list of different file types you can import.
  7. How to Import PST Files to Office 365 Picture 7How to Import PST Files to Office 365 Picture 7
    Select Outlook Data File (.pst) and click Next. This will allow you to select and import your PST file in the next step.
  8. How to Import PST Files to Office 365 Picture 8How to Import PST Files to Office 365 Picture 8
    Click Browse under "File to import." This button is in the upper-right corner of the Wizard window. It will open a new pop-up.
    1. You can select how you want to deal with duplicate items under "Options" here.
  9. How to Import PST Files to Office 365 Picture 9How to Import PST Files to Office 365 Picture 9
    Select the PST file and click Open. If your PST file is password protected, you'll be prompted to enter it here.
  10. How to Import PST Files to Office 365 Picture 10How to Import PST Files to Office 365 Picture 10
    Click Next.
  11. How to Import PST Files to Office 365 Picture 11How to Import PST Files to Office 365 Picture 11
    Select Import items into the same folder in at the bottom. When this option is selected, you can specify your Office 365 mailbox, and import your PST here.
  12. How to Import PST Files to Office 365 Picture 12How to Import PST Files to Office 365 Picture 12
    Enter your Office 365 account email into the text field. You can click the drop-down and select your email, or manually type it here.
  13. How to Import PST Files to Office 365 Picture 13How to Import PST Files to Office 365 Picture 13
    Click the Finish button. This will start importing all the data from your PST file to your Office 365 mailbox. You'll see your import progress in a pop-up box. The pop-up will automatically disappear when your import is finished.
Method 2 of 2:

Using a Mac

  1. How to Import PST Files to Office 365 Picture 14How to Import PST Files to Office 365 Picture 14
    Open Outlook (Office 365 version) on your Mac. The Outlook icon looks like a white "O" in a blue square in front of an envelope icon. You can find it in your Applications folder.
    1. Make sure you have your Outlook version installed through your Office 365 subscription. If you have a different version, you can download the installer at https://www.microsoft.com/en-us/download/details.aspx?id=45492.
    2. If you have a different version of Outlook the app icon may look like a yellow "O."
    3. To view your Outlook version, click the Outlook tab on your Mac's menu bar on the top-left, and select About Outlook. If you have the Office 365 version you'll see "Office 365 Subscription" next to "License."[1]
  2. How to Import PST Files to Office 365 Picture 15How to Import PST Files to Office 365 Picture 15
    Click the Tools menu. You can find this button above the toolbar ribbon at the top of the window.
  3. How to Import PST Files to Office 365 Picture 16How to Import PST Files to Office 365 Picture 16
    Click Import on the toolbar. This button looks like a green, downward arrow and a blue figurehead in front of a table icon. It will open the Import window.
  4. How to Import PST Files to Office 365 Picture 17How to Import PST Files to Office 365 Picture 17
    Select Outlook for Windows archive file (.pst). Select this option when you're prompted "What do you want to import?" in the Import window.
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    Click Continue. This will open your file navigator in a new pop-up, and allow you to select the PST file to import.
  6. How to Import PST Files to Office 365 Picture 19How to Import PST Files to Office 365 Picture 19
    Select the PST file and click Import. This button is in the lower-right corner of the file navigator pop-up. It will start importing the data from your PST file.
  7. How to Import PST Files to Office 365 Picture 20How to Import PST Files to Office 365 Picture 20
    Click Finish. When your import is finished, click this button to close the Import window.
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