How to fix iTunes error not getting connected to iPhone

For iPhone users, the iTunes tool will be indispensable for every computer connection. But connecting to iTunes on a Windows computer is often a lot of trouble because iTunes is optimized primarily for MacOS. In some cases we will not be able to connect the phone to iTunes, what to do? In this article, the Software Tips will guide you how to fix not connecting to iTunes.

1. Use genuine Cable

As you know, to connect to iTunes we need the Lightning Cable. But in the Vietnam market, the fake Cable Lightning is currently very confused and difficult to distinguish. With "regular" Lightning Cable, they will not have enough number of wires to transmit signals, so you need to look for good Cable Lightning cables. If you do not have the genuine Cable Lightning cable from Apple when you buy the machine, you can use the fibers from 3rd party MFi standards such as: Remax, Pisen, Aukey, Anker, Hoco ,. . With MFi standard cables, you will be able to connect to iTunes easily without any errors.

2. Check for iTunes updates

Although iTunes has been on the market for a long time, they constantly receive small updates from Apple to fix the error. Updating iTunes to the latest version will give you a better experience and sometimes it will also fix the error of not being able to connect iPhone to iTunes. The update to iTunes you can do directly on the software without any intervention from any 3rd software.

You open the iTunes software -> Help -> Check for Updates .

3. Restart "hard" iPhone

Most people using iPhones do not have a Restart habit after a long time of using. Restart will help the iPhone to erase the amount of cache data and restart the operating system to make it work much smoother and more efficiently. Normally Restart you will hold the power button to turn off and restart, but the hard Restart, you need to have a few more additional steps as follows:

Actions: Hold down the power button and select Slide to Power off. Then you restart your iPhone by holding down Power (source) and press keys Volume / Decrease sound volume at the same time.

4. Grant access on the iPhone

Apple has always been famous for its security capabilities, and its products have always taken security as seriously as possible. Not any iPhone can connect to a simple computer. iPhone will ask you to enter a password to be able to charge, transfer data, even ask the owner: Is this computer reliable or not? before they connect to each other. With the first iPhone device connected to a strange computer, on the iPhone screen will ask Trust this computer? You can choose to Trust (Trust) to be able to connect.

Please note that you select the correct Trust (Trust) , if you choose the wrong to do not Trust (Don't Trust) , it means that you did not trust this computer permanently. But we still have a way to restore them to default by selecting Settings -> General Settings -> Reset -> Reset location & privacy .

5. Reinstall Apple Driver

In order to connect devices to the computer, specialized drivers are required. If the above methods do not help you connect your iPhone to iTunes, then force you to interfere with the Driver on the computer. Reinstalling Driver for iTunes does not take too much time and is very simple. You need to follow these steps:

Step 1: Right-click on This PC and select Manage to open the settings.

Step 2: Here you find the Device Manager section and select Portable Devices -> Apple iPhone -> Update Driver .

Step 3: Select Browse my computer for driver software .

Step 4: Continue to select Let me pick from a list of available driver on my computer .

Step 5: Next, select Have Disk to select Driver .

Step 6: Select Browse . to search for the folder containing the file.

Step 7: At this point, you need to know if your computer uses 32-bit Windows or 64-bit Windows . Because each version of Windows, the file will be in a different location.

1. Windows 64-bit: C: Program FilesCommon FileAppleMobile Device SupportDriversusbaapl64.inf

Then you select the file usbaapl64.inf and click Open to open.

Finally click OK to proceed with the installation.

2. 32-bit Windows: C: Program Files (x86) Common FilesAppleMobile Device SupportDrivers.inf

Then you select the Drivers.inf file and click Open to open.

Finally click OK to proceed with the installation.

Step 8: Once completed you will receive the following message.

So in this article, Software Tips have shown you how to fix iTunes not connected to iPhone. Have a nice day!