2. On the Control Panel window:
- Find and double-click Add or Remove Programs if you use Windows XP.
- Find and double-click Programs and Features if you use Windows 8, 7 or Vista.
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3. At this time, the screen shows the list of programs installed on the system. Here you click Install On to arrange the installation program by day, then find and uninstall unknown programs or programs installed on the latest system. Also find and remove the following programs:
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AdwCleaner is a free tool to remove adware, unwanted programs (PUP), Toolbar and browser attacker (Hijacker) on your computer easily.
1. Download AdwCleaner to your device and install it.
Download AdwCleaner to your device and install it here.
2. Close all open programs on your computer, then double click to open AdwCleaner.
3. After accepting the terms, click the Scan button .
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4. Wait until the scan has finished, click Clean to remove all unwanted malware on your system.
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5. On the AdwCleaner - Information window, click OK , then select OK again to restart your computer.
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6. When your computer is restarted, close the AdwCleaner "window" and proceed to the next step.
1. Download the Junkware Removal Tool on your device and run the tool.
Download the Junkware Removal Tool on your device and install it here.
2. Press any key to start scanning your computer using the JRT - Junkware Removal Tool.
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3. Wait until the JRT - Junkware Removal Tool scans and "cleans" your system.
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4. Close the JRT window and restart your computer.
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- On Internet Explorer:
1. In Internet Explorer, click the jagged icon in the top right corner to open the browser menu, then click Tools => Internet Options .
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2. In the Internet Options window, click the Advanced tab .
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3. Select Reset .
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4. Check the Delete personal settings option and click Reset.
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5. After the reset process finishes, click Close and select OK to exit the Internet Explorer options window.
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6. Close all windows and restart Internet Explorer.
- Google Chrome browser:
1. Open the Chrome browser on your computer, then click the 3 dash icon icon in the top right corner of the screen, select Settings .
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2. On the Settings window, find and click the option Show advanced settings (show advanced settings).
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3. Scroll down to find and select Reset Browser Settings button.
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4. In the Reset browser settings dialog window, click Reset .
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5. Restart your Chrome browser.
1. On the Firefox Menu, access Help => Troubleshooting information .
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2. Next on the Troubleshooting Information window, click the button Reset Firefox to reset Firefox browser to its default state.
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3. Click Reset Firefox again.
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4. After the reset process finishes, restart your Firefox browser.
Download Malwarebytes Anti-Malware Premium to your device and install it.
Download Malwarebytes Anti-Malware Premium to your computer and install it here.
- Download and install Malwarebytes Anti-Malware Premium:
- Scan and clean your computer with Malwarebytes Anti-Malware:
1. Run Malwarebytes Anti-Malware and allow the program to update (update) the latest version (if needed).
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2. After the update process finishes, click the Scan Now button to start the scan of your system, remove malware and unwanted programs.
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3. Wait until the end of the system scan.
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4. Click the Quarantine All button to remove all "threats" found on your system.
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5. After the process has finished, restart your computer to complete the process.
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6. After the computer has finished booting, run Malwarebytes' Anti-Malware again to confirm there are no "threats" on your system.
Step 6: Clean up unwanted files and items on the system
Use the CCleaner program and take steps to clean the system from temporary Internet files and registry error entries.
Good luck!