Instructions for fixing errors Start Menu and Cortana do not work on Windows 10

One of the new features integrated on Windows 10 is Cortana virtual assistant. Users can use Cortana to shutdown, restart, search smart, ... But however supdate Windows, many users reflect that the Start Menu button and virtual assistant Cortana are not working, or almost frozen . In the following article, Network Administrator will guide you to some solutions to overcome this error.

One of the new features integrated on Windows 10 is Cortana virtual assistant. Users can use Cortana to shutdown, restart, search smart, . But however supdate Windows, many users reflect that the Start Menu button and virtual assistant Cortana are not working, or almost " frozen ". In the following article, Network Administrator will guide you to some solutions to overcome this error.

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1. Run Start Menu Troubleshooter automatically

1. Download Start Menu Troubleshooter to your computer, install and run.

Download Start Menu Troubleshooter to your computer and install it here.

2. Restart your computer.

2. Reset Index

1. First open the Control Panel window and then click Indexing Options .

If you don't see the Indexing Options option, in the View (View by) section, you change to Small icons .

2. On the Indexing Options window, click Modify .

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3. Remove the Offline Files and Internet Explorer History items and click OK .

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4. Next click Advanced .

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5. In the Troubleshooting section, click the Rebuild button.

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6. Click OK to rebuild Index.

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7. Wait for the process to complete and restart your computer.

3. Restore your computer to the previous version

1. Right-click the Start button (Windows icon) in the bottom left corner of the Taskbar and select Run to open the Run command window.

2. On the Run command window, type rstrui and then click OK or press Enter.

3. At this time, a window appears, where you click Next .

4. Select the version of Windows you used earlier by looking at the installation date and time, then click Next to start the recovery process.

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4. Re-register the application on PowerShell

1. Go to Settings => Update & Security .

2. On the Update & Security window, find and select For Developers in the left pane.

3. Click Developer mode and click Yes on the popup window.

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4. Close the Update & Security settings window.

5. On Cortana's Search frame, enter powershell into it.

6. On the search list, right-click Windows PowerShell and select Run as administrator .

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7. Enter the following statement into the PowerShell window and press Enter :

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _. InstallLocation) AppXManifest.xml'}

8. Wait for the command to execute and you don't need to notice the errors.

9. Finally check if Cortana and Start Menu are working.

5. Create a new user account

1. Open Settings => Accounts .

2. Select Family & other users in the left pane and then click Add someone else on this PC .

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3. On the " How will this person sign in " window, click " I don't have this person sign-in information ".

4. On the " Let's create your account " window, click " Add a user without a Microsoft account ".

5. Enter the username and password (if you want) and click Next .

6. Then click on the new username and select the Change account type button.

7. Set up a new user as Administrator and click OK .

8. Log out and then log back in with a new user.

9. Check if Start Menu and Cortana are working. If it is already active, proceed to transfer the files and set it to a new user account.

Refer to some of the following articles:

  1. Why is it disabled but Cortana still runs in the background?
  1. Instructions to disable Cortana on Windows 10 Anniversary Update
  1. How to use Cortana to turn off or restart Windows 10?

Good luck!

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