How to fix the error of not being able to open Outlook, Outlook crashes

1. Fix Outlook errors by turning off Hardware Acceleration

The condition of Outlook not being able to open or Outlook not responding can have many different causes. One of those reasons is Hardware Acceleration. This tool is responsible for accelerating hardware, but if the computer is not configured enough, it will cause errors in the software running on the system.

Step 1:

At the computer interface, press the Windows + R key combination to open the Run dialog box. Here you enter Outlook.exe /safe and then click OK below.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 1

Step 2:

Immediately after that displays the Outlook interface on the computer. Here, users click on File and then select Options .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 2

Step 3:

Switch to the settings interface for Outlook on the computer. We will find the Advanced tab , then look to the right to find the Display group .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 3

At this point, the user will select Disable hardware graphics acceleration and then click OK below.

Then you restart Outlook and you no longer get the crash error.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 4

2. Instructions to fix Outlook not working error

In case you have used the above method and Outlook still has an error, continue with the steps below.

Step 1: Check which Outlook dialog boxes are open

While working on Outlook for some actions, the user will need to confirm before continuing. If the user does not confirm in that dialog box, Outlook will stop working.

So check to see if any Outlook dialog boxes are asking users to confirm information. You can press Alt+Tab to quickly see the windows that need confirmation on Outlook.

Step 2: Check if Outlook performs any action

When Outlook performs actions such as deleting or moving a large number of emails at the same time, it will take a relatively long time. If so, Outlook will stop other operations to complete the current step.

Step 3: Install the latest version of Office

Using the latest versions of Office will help resolve some errors in older Outlook versions. In addition, you can also use many new features.

Step 4: Fix Outlook errors using Office tools

Microsoft Office also has error correction tools to detect existing errors in the office suite you are using.

On the computer, we access Control Panel and select Programs and Features to go to the list of software installed on the computer.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 5

Next, right-click on the Office suite you are using, from Office 2013 or later, then select Change .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 6

Now display the Office error correction interface, click Repair to proceed with identifying errors and fixing them.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 7

Step 5: Edit Outlook data files (.pst and .ost)

You need to exit Outlook and then access the link below.

  1. Outlook 2019: Program Files (x86) Microsoft OfficerootOffice16
  2. Outlook 2016: Program Files (x86) Microsoft OfficerootOffice16
  3. Outlook 2013: Program Files (x86) Microsoft OfficeOffice15
  4. Outlook 2010: Program Files (x86) Microsoft OfficeOffice14
  5. Outlook 2007: Program Files (x86) Microsoft OfficeOffice12

At the interface, click SCANPST.EXE .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 8

Displaying a new dialog box, click Browse to find the Outlook data file (. PST) that we want to edit. Then click Start to proceed with error correction.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 9

Step 6: Create a new Outlook profile

Step 1:

Open Control Panel on the computer and then click on User Accounts .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 10

Next, click Mail to create a new profile.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 11

Step 2:

Displaying the new dialog box interface, the user clicks Show Profiles .

How to fix the error of not being able to open Outlook, Outlook crashes Picture 12

Next click Add then choose to enter a new profile name for Outlook and click OK. Now enter the email address and password for the main email account you use in Outlook, then follow the steps to create a profile.

Once you have created the profile, in the Show Profiles dialog box, select Prompt for a profile to be used .

Finally, reopen Outlook with the newly created profile to use.

How to fix the error of not being able to open Outlook, Outlook crashes Picture 13

5 ★ | 1 Vote

May be interested

  • Fix access errors for denied PST files after upgrading Windows 10Fix access errors for denied PST files after upgrading Windows 10
    after upgrading windows 10, many users cannot open outlook and receive an error message: cannot start microsoft outlook. không mở được outlook outlook. thiết lập của các gói không thể mở lỗi truy cập file bạn không có quyền cần truy cập đến c: usersrobertdocumentsoutlook filesrobert.pst.
  • How to fix Outlook There is no associated program email on Windows 10How to fix Outlook There is no associated program email on Windows 10
    during the use of outlook on windows 10, encountering each error number will often occur, in which there is no program email associated to perform the requested action.
  • Microsoft Outlook acceleration tipsMicrosoft Outlook acceleration tips
    one of the habits of outlook users is storing too many emails. although emails you don't use, don't open them, outlook still loads these emails. this is the reason why outlook is slow.
  • One more way to fix a crashed Outlook, no response or inactivityOne more way to fix a crashed Outlook, no response or inactivity
    if outlook on your windows 10/8/7 computer fails, it will not respond (not responding) or hang. here are some solutions to fix these errors.
  • How to fix not seeing attachments in OutlookHow to fix not seeing attachments in Outlook
    attachments are one of the most commonly used features in the microsoft outlook email client. this article will guide you how to fix error of not seeing attachments in outlook.
  • Fix Microsoft Outlook error 0x80040115 on Windows 10Fix Microsoft Outlook error 0x80040115 on Windows 10
    microsoft outlook is a popular email service on windows, and it also has some annoying problems at times. in this article, tipsmake will guide you how to fix the error code can not send mail, error code 0x80040115 in outlook on windows 10.
  • How to set Outlook to open a specific default accountHow to set Outlook to open a specific default account
    the default email account in outlook is the inbox that opens when you launch outlook for the first time on the desktop. configuring that default account is not that simple, but you can follow it with the tips below.
  • How to turn on POP / IMAP Gmail to use in OutlookHow to turn on POP / IMAP Gmail to use in Outlook
    suppose in some case when you try to connect an outlook account to a gmail account, but an error cannot be reached. to fix this error, please refer to the following article of network administrator.
  • How to fix error code 0x80004005 in OutlookHow to fix error code 0x80004005 in Outlook
    if you're using the desktop version of outlook, you'll most likely receive the sending and receiving reported error '0x80004005': the operation failed when trying to send or receive a new email.
  • Fix errors when opening links in OutlookFix errors when opening links in Outlook
    if you frequently work on microsoft outlook, you may have encountered an error when trying to open a link (link) and the following error: this operation has been canceled due to restrictions in effect on this computer. please contact your system administrator (this operation cannot be performed due to restrictions on this computer. please contact your system administrator).