How to fix a laptop that won't turn off after use

A laptop that cannot be turned off is one of the errors that often occurs when using a computer. There are many causes of this condition. Let's join TipsMake to find out the causes and how to fix the problem of laptop not turning off in the following article.

Causes of laptop not being able to turn off the power

The problem of a laptop not being able to turn off the power is one of the common problems that everyone who uses a laptop has encountered. This is considered a bad phenomenon, this condition often has symptoms that when the computer is turned off, the hardware as well as the heatsink are still running. Here are some common causes:

1. Because there are still applications running in the background.
2. A software conflict occurred, resulting in the power being unable to be turned off.
3. Hardware conflict
4. Driver error (damaged, no longer compatible,.).
5. Laptops are attacked by viruses, infected with malware when accessing the Internet, using external hard drives, etc.
6. Due to problems with Fast startup (fast startup) in Windows (with Win 8.1 and 10).

How to fix a laptop that won't turn off after use Picture 1

Ways to fix laptop errors that cannot be turned off

To fix the error of your laptop not turning off, you can apply one of the following suggested methods:

1. Turn off quickly by pressing the power button

Most people when encountering this situation when their laptop cannot turn off will choose to hold the power button still to restart it. However, this is not a recommended method, because this method will cause more serious damage to the operating system.

How to fix a laptop that won't turn off after use Picture 2

2. Turn off the power using the key combination

This is the simplest and easiest way to fix the error of not being able to turn off the laptop. The way to do that is to press the shift key and the Shut Down button to turn off the device.

How to fix a laptop that won't turn off after use Picture 3

3. Fix by using shortcut command in CDM

Actually, this simple way is to set a shutdown time for your laptop. You just need to set the time to 0 and the machine will automatically turn off immediately. To shutdown using the shutdown command in CDM is as follows:

Step 1: Search and select the Start Menu button on the toolbar.

Step 2: Type CDM , then select Run as administrator .

How to fix a laptop that won't turn off after use Picture 4

Step 3: Type the command Shut Down /s/f/t 0 and press Enter .

How to fix a laptop that won't turn off after use Picture 5

4. Check background applications and remove conflicting software

Applications, tasks running in the background, or software causing conflicts in the computer can also prevent the laptop from shutting down. To fix it, do the following:

Check and turn off applications and tasks running in the background

Method 1: Check and turn off running applications

You need to turn off all software and applications before turning off the laptop. Because the command to turn off the computer will not work or give an error if there is an application running or a window working.

How to fix a laptop that won't turn off after use Picture 6

Method 2: Turn off tasks running in the background

Tasks running in the background are also the reason why the laptop cannot be turned off. At this point, you need to do the following:

Step 1: Press the Windows + R key combination to open the Run dialog box > Enter ' msconfig ' > Press OK or Enter .

How to fix a laptop that won't turn off after use Picture 7

Step 2: Select the Services tab .

1. To hide MS services, tick Hide all Microsoft services .
2. Uncheck if you want to turn off unnecessary services.
3. To disable all, select Disable all .

How to fix a laptop that won't turn off after use Picture 8

Method 3: Turn off applications running in the background

Step 1: Do the same as in Method 2.

Step 2: Select the Startup tab .

1. Uncheck applications that run in the background or are started with Windows that are not needed.
2. Disable unnecessary applications to disable them.

How to fix a laptop that won't turn off after use Picture 9

Note: If you want to know whether any software running in the background is necessary or not, and how much CPU it takes up, do the following:

1. Step 1: Click Task Manager > Select Process or Detail .

How to fix a laptop that won't turn off after use Picture 10

1. Step 2: See the description to see which applications are running in the background unnecessarily. Open the folder containing the application to turn it off.
2. Step 3: Restart the device and check to see if the error still occurs.

Delete conflicting software

If your laptop cannot power off after you have just installed certain software, it is likely because the software is incompatible and causing conflicts with the device. At this point, you need to remove the software as follows:

1. Step 1: Click Start menu > Select Control Panel or use the keyboard shortcut Windows + R > Type ' control ' > Then press Enter .

How to fix a laptop that won't turn off after use Picture 11

1. Step 2: Select Programs > Click on Programs and Features .

How to fix a laptop that won't turn off after use Picture 12

1. Step 3: Right click on the software to be removed > Select Uninstall > Click OK to finish.

How to fix a laptop that won't turn off after use Picture 13

5. Turn off the Fast Startup feature

For Windows 8.1 and Windows 10 operating systems, Microsoft has integrated a fast startup feature called Fast Startup. However, when activating this feature, many errors will occur, of which the most common error is not being able to turn off the power. Therefore you should turn off this feature with the following steps:

Step 1: Press Windows + R > Type ' control ' and press Enter .

Step 2: In the Control Panel window , select Category > Select System and Security .

How to fix a laptop that won't turn off after use Picture 14

Step 3: At Power Option , select Change what the power buttons do.

How to fix a laptop that won't turn off after use Picture 15

Step 4: In the When I press the power button section , select Shut down . Uncheck Turn on fast startup . Click Save Changes to save the changes.

How to fix a laptop that won't turn off after use Picture 16

6. Virus and Malware Removal

It is possible that the cause of the laptop not powering error may come from viruses and malware that are already present in the computer, causing the system to fail and unable to be powered off. Therefore, you should use specialized anti-virus tools to scan and destroy them.

How to fix a laptop that won't turn off after use Picture 17

7. Reinstall Driver

One of the next errors that leads to the laptop not being able to turn off the power is due to the driver being damaged and you need to reinstall it. Proceed as follows:

Step 1: Open the Device Manager window .

+ Method 1: Select Start menu > Search and open Device Manager.

+ Method 2: Right-click Start menu > Select Device Manager.

How to fix a laptop that won't turn off after use Picture 18

Step 2: Double click on System devices .

How to fix a laptop that won't turn off after use Picture 19

Step 3: Right click on Intel(R) Management Engine Interface > Select Disable device to temporarily disable the feature.

How to fix a laptop that won't turn off after use Picture 20

Step 4: Turn off the power to check if the error of laptop not shutting down has been fixed.

Epilogue

Above we have gone through all the information related to the cause and how to fix the problem of laptop not turning off. Thank you for following the entire article. Hopefully the above sharing will help you overcome the problem you are facing.

Kareem Winters

Update 12 October 2023