Steps to fix the error of not being able to sign in to Microsoft Teams
Microsoft Teams is a platform that provides very popular and useful online services such as chat, video meetings, file storage, and application integration. However, sometimes users encounter problems when logging in, unable to log in, . leading to many inconveniences and annoyances. So how to solve this problem? Let's find out in the following article.
1. Check Internet Connection
Check if the network connection is stable or not by clicking the Wifi icon on the Taskbar (taskbar) at the bottom of the screen. Changing the network connection can also fix the problem.
If the network connection you are using shows the message No Internet, secured, please switch to another network until it says Connected, secured. Then you can try to open a few websites to check the Internet status and then log in to Microsoft Teams as usual.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 1
2. Try to login on web and mobile platforms
Try signing in to Microsoft Teams using a web browser HERE, or logging into the Microsoft Teams app on your phone . If the login is successful, then the problem is in the computer. You can do it in 2 ways:
Method 1: Re-download the Microsoft Teams application on your computer HERE.
Method 2: Check the computer again as follows:
Step 1: Click the Windows icon in the lower left corner of the screen, find Windows System and then select Control Panel.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 2
Step 2: After entering the Control Panel interface, select Credential Manager.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 3
Step 3: Continue to select Windows Credentials and delete all Office related accounts at Modified: Today. Then, restart your computer and sign back in to Microsoft Teams.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 4
3. Set the correct date and time
Microsoft Teams error may be due to incorrect time installed on Windows.
Quick guide on how to reset the time on Windows 10: Click the Windows icon > Select Settings > Select Time & Language > Click the drop-down list in the Time zone section > Select (UTC+07:00) Bangkok area, HaNoi, Jakarta > Set time automatically, change it to On.
4. Turn off VPN (if available)
If the device is using VPN applications , you should turn it off, because it is possible that the IP you are emulating is located in another country that does not currently support the Microsoft Teams service.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 5
5. Turn off the firewall (Firewall)
Quick instructions on how to turn off the firewall: Open Control Panel > Select Windows Defender Firewall > Click on Turn Windows Firewall on or off > Click on the 2 options Turn off windows firewall (not recommended) and click OK.
6. Sign in with a Windows account that matches your Office 365 account
Sometimes Microsoft Teams sign-in problems occur if your Windows and Office 365 use two different accounts. Double-check to make sure the Windows login account matches the Office 365 sign-in account.
7. Update Microsoft Teams
Normally, the Microsoft Teams desktop application will automatically update. However, you can still check for updates by clicking on your profile picture at the top and selecting Check for updates.
Steps to fix the error of not being able to sign in to Microsoft Teams Picture 6
8. Contact team leader to report bugs or contact Microsoft
In case you have tried the above and it doesn't work, this is the last resort. Contact your workplace technology or contact Microsoft directly for support.
Hopefully the solutions in the above article can help you fix Microsoft Teams errors effectively. Thank you for watching and see you in the next posts!
You should read it
- How to create a free Microsoft Teams account without EDU mail
- How to use Microsoft Teams online
- Summary of shortcuts for Microsoft Teams to learn online
- Link download Microsoft Teams 1.3.00.3564
- Steps to fix errors when using Microsoft Teams
- Microsoft integrates Teams utilities into Office.com website and Office Windows apps
- Users should be wary of this Microsoft Teams security flaw
- How to turn off mic in Microsoft Teams
- How to add students to the Microsoft Teams group
- How to install Vietnamese on Microsoft Teams
- How to reopen previously visited locations in Microsoft Teams
- Instructions for using Microsoft Teams on your phone
May be interested
Windows and Android users can join FaceTime calls on iPhone and Mac computers
Zalo surpasses Facebook Messenger, becoming the most favorite messaging application in Vietnam
How to hide or pin and filter chats in Microsoft Teams
Steps to record screen in Anydesk
Steps to recover Microsoft Teams password
Steps to find and replace text in Notepad on Windows 10