I. Some causes of Windows 11 black screen errors
II. How to fix Windows 11 black screen error (got into Win 11).
Method 1: Run the Windows Memory Diagnostic tool.
Method 2: Update/downgrade/disable/uninstall device drivers.
Method 3: Run the SFC Scan command.
Method 4: Scan anti-virus software.
Method 5: Use System Restore to restore the system.
Whether the Windows 11 black screen error occurs before or after login or the screen displays a black color and the screen only shows a pointer, here are some possible causes of this error:
I.1. The most basic cause:
- Because the screen is not turned on
- The laptop is out of battery
- Because the screen power cord is not plugged in, the case power is on
- Turn on the automatic shutdown mode (Sleep), save the laptop battery
I.1. Cause of hardware (not able to enter Windows):
- Due to Graphics Card
- Due to Ram - Cache
- Due to hard drive
- Due to high temperature
- Due to broken screen
II. System Cause (Going to Windows)
- Driver Error: The most common cause of Windows 11 black screen error may be a faulty, malfunctioning or outdated system driver.
- Problems with programs that start with Windows: Faulty third-party programs and software that start with the system can also be the cause of Windows 11 black screen errors.
- Virus or malware: The presence of viruses and malicious software on the system causes the system to operate unstable and cause errors.
- Windows Update is pending.
- The file system is corrupted.
- Windows 11 installation is incomplete.
In case you haven't finished installing Windows, you can refer to the Windows 11 installation guide here to reinstall this version.
If possible, try booting your computer into Safe Mode first. Booting the system into this mode can prevent any problems, including the Windows 11 black screen error.
To boot Windows 11 into Safe Mode:
Step 1 : First restart your computer, during the boot process press and hold the Power button for about 5 seconds to power off the device, or alternatively unplug the power, remove the battery if present.
Step 2: Follow the above action about 2 times, on the next boot the system will access the repair environment automatically.
Step 3: Here click Advanced options => Troubleshoot => Advanced options => Startup Settings.
Step 4: Click Restart , after the system restarts, press the F4 key to access Safe Mode.
After you have booted the system into Safe Mode, you need to follow the steps below to fix the Windows 11 black screen error.
Method 1: Run the Windows Memory Diagnostic tool
Step 1: First enter Windows Memory Diagnostic into the Search box on the Start Menu, on the list of search results click to open.
Step 2: Next, click Restart now and check for problems (recommended).
Step 3: The system will restart and start the checking process to detect errors and problems. Wait until the check is completed.
Step 4: Once done, proceed to restart your computer and check if the Windows 11 black screen error is still there.
Method 2: Update/downgrade/disable/uninstall device drivers
As Taimienphi.vn mentioned above, a faulty / outdated system driver can also be the cause of Windows 11 black screen error. So try updating to the latest driver version to see if it helps to fix the error, this problem or not.
- Update the latest driver version
Step 1: Press Windows + X, then find and click Device Manager.
Step 2: Find and right-click the device driver you want to update, then click Properties.
Step 3: On the window displayed on the screen, navigate to the Driver tab and click on Udpate Driver to update the latest driver version.
Step 4: Once done, restart the system and check if the Windows 11 black screen error still appears.
- Downgrade the older driver version
In case if you just upgraded to a new driver version and the Windows 11 black screen error occurs, try downgrading to an older driver version to fix the error.
Follow the steps below:
Step 1: Open the Device Manager window, find and right-click the device driver you want to downgrade.
Step 2: On the window displayed on the screen, select Properties.
Step 3: Next in the Driver tab , find and click Roll Back Driver.
Step 4 : Select the reason to downgrade the old driver version, then click Yes to confirm. Finally check if the Windows 11 black screen error is still there.
- Disable device drivers
Follow the same steps to open the Device Manager window and the Properties window, select the Driver tab => Disable Device => OK.
- Uninstall device driver
The steps to uninstall device drivers are slightly different. Follow the same steps as above to open the Properties window of the device driver you want to uninstall.
On the window displayed on the screen, check the box next to the option Delete the driver software for this device and then click the Uninstall button.
Method 3: Run the SFC Scan command
Running the SFC Scan command is also an effective way to fix Windows 11 black screen errors and is worth a try. All you need to do is follow the steps below:
Step 1: Open Command Prompt under Admin by entering cmd in the Search box on the Start Menu. On the list of search results, click Run as Administrator .
Step 2 : On the Command Prompt window, run the command below and press Enter:
SFC/scannow
Step 3: Wait until the command finishes executing. The process may take some time and check if the Windows 11 black screen error persists.
Method 4: Scan anti-virus software
Step 1: Open the Settings window by pressing Windows + I , then click Update & Security => Windows Security => Virus & threat protection .
Step 2: The above operation will open Windows Defender to scan and detect malware and viruses on the system.
Step 3: Follow the on-screen instructions to remove the malware from the system.
Method 5: Use System Restore to restore the system
Step 1: Enter Create a restore point in the Search box on the Start Menu, on the list of search results click to open.
Step 2: In the System Protection section , find and click System Restore.
Step 3: Click Next => Next and select the system restore point you created earlier, then click Scan for affected programs.
Step 4: The above process to scan programs, applications, files.
Step 5: After finishing, click Next => Finish to complete.
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The above article Taimienphi.vn has just shown you some ways to fix Windows 11 black screen errors In addition to protecting files and system data safely, readers can refer to some existing articles on Taimienphi.vn to learn more 3 ways to change Windows 11 password .