How to fix the error does not show incoming calls on the Android screen

Thanks to the development of the Internet and smartphones, we now use phones for many things other than calling, such as chatting, taking pictures, browsing the web and more.

We seem to forget the main function of the phone is to make a call, but what happens when the phone receives a call without lights up the screen? Although it rings but you don't see an incoming call displayed on the screen.

If you have a similar problem, you don't need to worry, just do the following.

1. Restart the phone

Before performing any of the following settings, try a simple but effective solution to restart your phone.

1. Why does restarting the phone help the device run faster and fix some common errors?

2. Activate incoming call notification

Although notifications for incoming calls are turned on by default on all phones, sometimes third-party or updated apps can change this setting. Usually you cannot change this setting because it is gray. However, if the application or update makes it change, you can change it.

To check and change settings, follow these steps:

Step 1 . Open Settings on the phone and go to Apps / Application Manager .

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Step 2. Find the default Phone app, tap it, then tap Notifications (on Android Pie device) or App notifications (on Oreo).

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Tip: Alternatively, you can touch and hold the Phone app on the main screen and select App info from the menu, then tap Notifications .

Step 3 . Touch Incoming calls , make sure Show notification is turned on. Then touch Behavior . If you see Show silently and minimize , this is the culprit causing the problem, change it to Make Sound and pop up on Screen .

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If you see Make Sound and pop up on Screen , change it to another option to reset the settings, then choose Make Sound and pop up on Screen .

Note : If everything is correct, the important settings of your Phone application will be grayed out as shown above.

3. Clear the cache and data

Another simple solution is to clear the cache from the Phone application. You do not need to worry because clearing the cache will not delete your data. If clearing the cache does not solve the problem, delete the application data. One thing to keep in mind is that deleting the data will delete the call history and reset the Phone application installation.

To clear cache and data, follow these steps:

Step 1 . Open Apps / Application Manager in Settings.

Step 2 . Touch the Phone> Storage application .

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Step 3 . Touch Clear cache first, then restart the device and see if the problem is fixed. If not, touch Clear data / storage depending on the options available on your phone.

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4. Reset application options

Because the problem is primarily caused by the Phone application, resetting the application option may fix the problem. This operation will not delete the data but some settings such as notifications, permissions, etc. will be reset to default.

To reset the application option, follow these steps:

Step 1 . Open Settings and access Apps / Application Manager .

Step 2 . In All apps , tap the three dots icon in the top right corner, select Reset app preferences from the menu.

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Tip: If this option is not found, go to Settings> System> Reset options> Reset app preferences .

5. Issue the necessary permissions for Phone application

The Phone application needs to have the necessary permissions to display content on other applications. If you do not grant permission, this may interfere with the function of the application that leads to a call that is not displayed on the screen.

To fix it, follow these steps:

Step 1 . Open Settings and tap Apps / Application Manager .

Step 2 . Touch Advanced> Special app access .

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Step 3 . Touch Display over other apps > Phone .

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Step 4 . Enable Allow display over other apps .

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6. Check Do Not Disturb mode

Do Not Disturb mode on Android is different from silent mode with interrupt feature in the form of visual notifications. If this feature is enabled, you will receive a notification in the bulletin board but no sound or notification will appear.

To fix it, follow these steps:

Step 1 . Open Settings and go to Sound .

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Step 2 . Touch Do Not Disturb and make sure to turn it off.

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However, if you want to use Not Disturb, tap Notifications and change No visuals or sound from notifications to No sound from notifications . With this option you will receive a popup notification but no sound.

Also, you should check if the Do Disturb mode is not set to auto-turn on.

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I wish you all success!