How to fix a laptop that doesn't recognize battery on Windows 10
The battery makes it possible for the laptop to be used without being connected to an electrical outlet. Some users are facing the problem of Windows 10 laptop not receiving battery. This may not affect many people, but for those who work regularly on the move, it is an annoying problem.
There are several causes for this problem. The common cause is dead battery, software problem, expired driver, etc. This article will guide you how to solve the problem of laptop not receiving battery on Windows 10.
How to fix laptop not receiving battery on Windows 10
- 1. Update the Windows operating system
- 2. Power adapter
- 3. Reconnect the battery, clean the compartment
- 4. Update the driver
- 5. Power failure troubleshooter
- 6. Discharge the battery
- 7. Battery report
- 8. Update BIOS / UEFI
1. Update the Windows operating system
To update Windows 10, press Win
+ I
to open Settings and click on Update & Security .
Check for updates and install them. Don't forget to restart the computer before checking if the battery is working again.
2. Power adapter
It is possible that the power adapter is loose leading to this problem. If it is not loose, it may not work, resulting in the battery not charging. You should try another source adapter.
3. Reconnect the battery, clean the compartment
Although this rarely happens, you should check if you've dropped your laptop recently. Remove the battery from the laptop and put it back in place. You will hear a click when it is in position.
You should also clean the battery compartment with a dry cloth or blower. Dust can accumulate anywhere and hinder the charging process.
4. Update the driver
To update the driver, find and open Device Manager from the Start menu, double click on the Battery option and you will see two items.
Right click each item and click Uninstall device to uninstall the driver. Now remove the battery from the laptop and reinstall it after a few minutes. Connect the laptop to a power source. Restart the laptop and it will reinstall the driver automatically.
Click on the battery icon on the Taskbar and check if the battery is received or not.
5. Power failure troubleshooter
Windows 10 has troubleshooter options for integrated apps and Microsoft apps. Open Settings and look for Find and fix problems with your computer's power settings.
Click on the Advanced option to select Apply automatic repair.
Click Next and follow the onscreen instructions. Restart the computer when prompted.
6. Discharge the battery
When the laptop does not recognize or receive the battery but does not charge, discharging the battery may fix the problem. Turn off the laptop and remove the battery, other peripherals. Some Lenovo models have a fixed battery, you can skip this step and open the rear panel, remove the battery from the motherboard manually. If in doubt, see a qualified professional.
After removing the battery, press and hold the power button for at least 60 seconds to discharge the remaining battery from the motherboard. The motherboard stores some power for specific tasks like running a clock. Leave it on overnight and reinsert the battery, plug in the power source and reboot.
Doing so will also solve overheating problems that often involve plugging in but the battery is not charging or not accepting the battery.
7. Battery report
Open the Command Prompt with administrator privileges by searching in the Start menu and typing the following command:
powercfg /batteryreport
The above command will display the battery report saved in the following location:
C:WINDOWSsystem32battery-report.htm
On the report, find battery problems. At this point, you can also try another command to generate a battery report:
powercfg -energy
The report will be generated and automatically opened in a new tab in Internet Explorer.
8. Update BIOS / UEFI
Although most new computers have UEFI software, some older models still use the BIOS. You need to update the firmware to fix the problem. Type msinfo and open System Information to see the current BIOS version.
Refer to the Guide to enter BIOS on different computer lines to enter BIOS mode. Some BIOS modules come with specific update options. Because the layout is different on different motherboards, you have to figure it out for yourself.
If there is no update option, you need to visit the manufacturer's website to download the latest BIOS version and save it in USB. You can refer to the article How to upgrade the BIOS to know how.
I wish you successful implementation!
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