What Are the Benefits of a Toll-Free Number?

It is important to give your customers the ease to connect and communicate with your business. And this is where the importance of toll-free numbers peep in. The cNumber 0800 numbers free to call feature helps induce a sense of trust among the customers. Irrespective of where they are located, they can always connect with a business. 

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No longer do they need to worry about the hefty call charges that would be incurred when calling offshore companies. But what are these 0800 numbers and why should a business invest in one? 

What are the toll-free numbers?

0800 numbers are toll-free numbers and these do not charge the customer. What this means is that calling an organization using a toll-free number, the customer will not have to pay a single penny. All of the charges are billed against the company and they are liable to pay for the same. 

For businesses looking to buy toll-free numbers, they are multiple choices available on cNumber. They are one of the renowned organizations offering a comprehensive suite of toll-free numbers. These numbers come with plenty of features that make calling and communicating an easy task.

As an asset to the company, toll-free numbers are beneficial in the sense:

1. Enhanced Customer Satisfaction

cNumber 0800 numbers free to call feature isn't just about negating the charges but also about seamless connectivity. Toll-free numbers are active and running throughout the day. Customers can call and get answered about their queries as and when needed.

When customers can effectively connect to a brand, they are more likely to stay loyal. This improves the experience,  increasing the customer retention rate. Put simply, toll-free numbers on cNumber improves the visibility of the organization making it easier for customers to reach a business. 

1. Zero Setup 

Owing to the fact that toll-free numbers are cloud-based, they do not require one to have dedicated hardware. In fact, when organizations plan to shift their office or relocate to a different place, they can still use the old number without inducing change.

Often, when shifting offices, business leaders are bound to change their contact information as the traditional numbers are region-specific. Such is not the case with toll-free numbers and this is one reason why every business must own a toll-free number. 

1. Marketing Tool

Though this might sound a bit vague in reality, toll-free numbers could be effectively used as a marketing tool. For businesses that host ads or marketing campaigns, toll-free numbers give the ease to add an extension. For instance, there could be a separate extension for the print media ads and another for the digital media campaigns.

Based on this, organizations can easily segment out which customer came through the print media and which one was directed digitally. This in a way helps optimize the marketing strategies, striking more deals, and etching higher ROI.

1. Cost-Effective

Apparently one of the most important reasons why one should have a toll-free number. The fact that these numbers are billed against the business organizations, overseas or offshore customers can connect easily. Often, it is noted that customers avoid calling companies beyond borders. 

The reason here being the heavy call rates. In such a situation, giving them the ease to connect for free, boosts engagement increasing sales. 

1. Credibility

Toll-free numbers aren't only for the big names. Any organization, big or small can buy them. Toll-free numbers add credibility to the business and give a professional outlook. It improves the company's reputation, attracting more investors, and being beneficial in the long run.

Conclusion 

Looking for one 0800 number? There are multiple plans available on cNumber. Connect with them to modify your business communication and drive sales. 

Kareem Winters

Update 08 June 2020