How to turn off Hold Assist notification on iPhone

iOS 26 introduces Hold Assist, an AI feature that puts your iPhone on hold for calls and notifies you when someone picks up. The feature is activated while you're listening to music on hold, automatically silencing the other end of the line until someone answers the call. If you don't want to use this feature, or don't want to see the Hold Assist notification anymore, follow the instructions below to turn it off.

How does the Hold Assist feature on iPhone work?

Hold Assist uses Apple Intelligence on your device to detect the transition from an automated system to a live caller.

When you make a call and are on hold with the music on hold, the Hold button will appear on the phone screen for us to press to use.

Hold Assist will notify you when someone answers the call.

How to turn off Hold Assist notification on iPhone

You access Settings on iPhone then click on App, now we click on Phone application to proceed with adjustment.

Now you will find the Hold Assist feature and turn it off to no longer display notifications.

Micah Soto

Update 03 September 2025