How to Close a Program That Is Not Responding in Windows 7
Method 1 of 3:
Using Keyboard Shortcuts
- Press Alt+F4. Usually, this will quit the browser and any programs which are open.
Method 2 of 3:
Using Task Manager
- Press Ctrl+⇧ Shift+Esc. This will open Task Manager.
- Alternatively, press Ctrl+Alt+Delete, then click on "Start Task Manager."
- Click on the unresponsive program. It should become highlighted.
- If there are additional unresponsive programs, Ctrl+Click on the additional programs. Any action you initiate will be performed on all the highlighted items and only on the highlighted items.
- Click End Task. The computer will try to shut down the selected program(s).
Method 3 of 3:
Restarting the Computer
Soft Resart
- Press ⊞ Win.
- Select "Restart."
Hard Restart
- Press and hold the On/Off switch until the computer powers down. This will be indicated by "power" LED going dark and the cooling fan stopping.
- This should only be used as a last resort because you will lose unsaved information in programs and files which are still open.
- Wait at least 20 seconds.
- Power the computer back on.
- Wait for the computer to come up. It is likely that you will receive a warning message that the computer was shut down improperly.
- Hit enter to clear the warning message if it has been displayed. The boot sequence will then resume.
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