How to Close a Program That Is Not Responding in Windows 7

Method 1 of 3:

Using Keyboard Shortcuts

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    Press Alt+F4. Usually, this will quit the browser and any programs which are open.
Method 2 of 3:

Using Task Manager

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    Press Ctrl+ Shift+Esc. This will open Task Manager.
    1. Alternatively, press Ctrl+Alt+Delete, then click on "Start Task Manager."
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    Click on the unresponsive program. It should become highlighted.
    1. If there are additional unresponsive programs, Ctrl+Click on the additional programs. Any action you initiate will be performed on all the highlighted items and only on the highlighted items.
  3. How to Close a Program That Is Not Responding in Windows 7 Picture 4
    Click End Task. The computer will try to shut down the selected program(s).
Method 3 of 3:

Restarting the Computer

Soft Resart

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    Press Win.
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    Select "Restart."

Hard Restart

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    Press and hold the On/Off switch until the computer powers down. This will be indicated by "power" LED going dark and the cooling fan stopping.
    1. This should only be used as a last resort because you will lose unsaved information in programs and files which are still open.
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    Wait at least 20 seconds.
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    Power the computer back on.
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    Wait for the computer to come up. It is likely that you will receive a warning message that the computer was shut down improperly.
  5. How to Close a Program That Is Not Responding in Windows 7 Picture 11
    Hit enter to clear the warning message if it has been displayed. The boot sequence will then resume.
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