Tips and tricks for using sound with Cisco Webex Meetings

Use the information in this article to learn which audio connection options, mute and headset options are supported for Webex.

Turn off incoming and outgoing notifications

You can mute beeps and name notifications, if you don't want to hear notifications when you're meeting with others.

1. When you schedule an event or training in Classic View , select Audio Conference Settings> Entry and exit tone> No Tone .
2. In Modern View , go to Preferences , select Audio and Video and from the Entry and exit tone drop-down list, choose No Tone .
3. When you schedule a meeting with the Quick Scheduler , click Change audio conference and select No Tone . When you schedule a meeting with Advanced Scheduler , select Audio Conference> Entry and exit tone> No Tone .

You can also turn off notifications in a meeting. From the Participant menu, click Entry and Exit Tone to remove the checkmark.

Turn off background noise

If you're attending a meeting with only computer audio, you can use headphones instead of the speakers.

If background noises, such as keystrokes or barking dogs are caught by the microphone, you will be prompted to mute.

Select Disable noise detection if you do not want to see these messages.

Mute or unmute yourself or others

1. If the participant:

In the Participants panel, select Mute or Unmute to mute or unmute your own microphone.

Note : When users of Cisco Webex Meetings (Windows, Mac) and Cisco Webex Events (Windows) mute or unmute from the headset, they will also mute or unmute in the Participants dashboard. Similarly, disabling or muting from the Participants dashboard also affects the headset.

1. If host (meeting organizer)

To mute people when they join, from the Participant menu, select Mute on Entry .

To mute or unmute all but you, from the Participant menu, select Mute All or Unmute All .

To mute or unmute specific people, in the Participants panel, hover over their names, then select Mute or Unmute.

Note : Participants in Webex Meetings can always mute or unmute themselves, regardless of whether the Mute on entry option is enabled or muted by the host.

Computer headsets supported

Any headset with a microphone works with Webex, including a USB headset, as long as the device has the driver for the operating system. The article recommends using models from these vendors:

1. Cisco
2. Jabra
3. Logitech
4. Plantronics
5. Sennheiser

Most of these vendors' models support muting from both the headset and the Participants dashboard in Webex Meetings and Webex Events.