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How to Delete Genieo

This wikiHow teaches you how to remove Genieo, which is a browser hijacker, from your computer and its installed browsers. Once you've deleted Genieo from your computer itself, you can safely disable it in any of your computer's browsers...

Method 1 of 7:

Uninstalling Genieo on Windows

  1. images 1 of How to Delete Genieo
    Images 1 of How to Delete Genieo
    Open Start
    images 2 of How to Delete Genieo
    Images 2 of How to Delete Genieo
    . Click the Windows logo in the bottom-left corner of the screen. The Start menu will pop up.
  2. images 3 of How to Delete Genieo
    Images 3 of How to Delete Genieo
    Open Settings
    images 4 of How to Delete Genieo
    Images 4 of How to Delete Genieo
    . Click the gear-shaped icon in the lower-left side of the Start window.
  3. images 5 of How to Delete Genieo
    Images 5 of How to Delete Genieo
    Click Apps. It's in the Settings window. Doing so opens the Apps window.
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    Images 6 of How to Delete Genieo
    Click the Apps & features tab. This is in the top-left corner of the Apps window.
  5. images 7 of How to Delete Genieo
    Images 7 of How to Delete Genieo
    Scroll down and click the "Genieo" option. You'll find this option somewhere in the list of apps. Clicking it expands the "Genieo" option.
    1. Keep in mind that this option may be entitled "Genieo Search" or something similar.
  6. images 8 of How to Delete Genieo
    Images 8 of How to Delete Genieo
    Click Uninstall. It's below the "Genieo" option.
  7. images 9 of How to Delete Genieo
    Images 9 of How to Delete Genieo
    Follow the on-screen prompts. Doing so will remove Genieo from your computer.
    1. Make sure you pay attention to the on-screen prompts when doing this; if Genieo offers to store local files on your computer, reject this offer.
  8. images 10 of How to Delete Genieo
    Images 10 of How to Delete Genieo
    Restart your computer. Click Start
    images 11 of How to Delete Genieo
    Images 11 of How to Delete Genieo
    , click Power
    images 12 of How to Delete Genieo
    Images 12 of How to Delete Genieo
    , and click Restart to do so. Genieo should now be gone from your computer, meaning you can safely change your browsers' search settings without Genieo changing them back.
Method 2 of 7:

Uninstalling Genieo on Mac

  1. images 13 of How to Delete Genieo
    Images 13 of How to Delete Genieo
    Consider using a Genieo removal tool. Removing all of Genieo's files can be tedious and, if improperly executed, dangerous for your computer. You can easily remove Genieo by downloading and running the Adware Removal Tool from Bitdefender:
    1. Go to https://www.bitdefender.com/solutions/adware-removal-tool.html in your browser.
    2. Click Free Download.
    3. Double-click the setup folder that downloads to unzip it.
    4. Double-click the program's app icon.
    5. Follow the installation prompts.
    6. Run the installed Adware Removal Tool.
    7. Follow any program prompts.
  2. images 14 of How to Delete Genieo
    Images 14 of How to Delete Genieo
    Quit Genieo. Click the Genieo icon in the upper-right section of the menu bar, then click Quit in the resulting drop-down menu. If this doesn't cause Genieo to quit, do the following to force-quit it:
    1. Click the Apple menu
      images 15 of How to Delete Genieo
      Images 15 of How to Delete Genieo
      .
    2. Click Force Quit....
    3. Select Genieo.
    4. Click Force Quit, then confirm the decision if prompted.
  3. images 16 of How to Delete Genieo
    Images 16 of How to Delete Genieo
    Close any open web browsers. If you have any web browsers in which Genieo is active, close them before continuing.
    1. You may have to force-quit these as well.
  4. images 17 of How to Delete Genieo
    Images 17 of How to Delete Genieo
    Open
    images 18 of How to Delete Genieo
    Images 18 of How to Delete Genieo
    Finder. Click the Finder app icon, which resembles a blue smiley face, in your Mac's Dock.
  5. images 19 of How to Delete Genieo
    Images 19 of How to Delete Genieo
    Search for the "launchd.conf" file. Click the Finder search bar at the top of the window, then type in launchd.conf there.
  6. images 20 of How to Delete Genieo
    Images 20 of How to Delete Genieo
    Set Finder to display system files. Since "launchd.conf" is a system file, you'll need to do the following to prompt it to display in the Finder window:
    1. Click the "Kind" drop-down box.
    2. Click Other....
    3. Check the "System files" box.
    4. Click OK.
    5. Click the drop-down menu next to "System files", then click are included.
  7. images 21 of How to Delete Genieo
    Images 21 of How to Delete Genieo
    Move the "launchd.conf" file to the Trash. Click and drag this file onto the Trash can icon in the far-right corner of the Dock, then release it there.
    1. You may have to enter your Mac's Administrator password before proceeding.
  8. images 22 of How to Delete Genieo
    Images 22 of How to Delete Genieo
    Use the "Go to Folder" feature to delete other Genieo files. Click Go at the top of the screen and click Go to Folder, then go to each of the following folders in the "Go to Folder" text box and move the necessary file to the Trash:[1]
    1. /Applications — Move "Genieo", "InstallMac", "Uninstall Genieo", and "Uninstall IM Completer" to the Trash.
    2. ~/Library/Application Support — Move "com.genieoinnovation.Installer" and "Genieo" to the Trash.
    3. ~/Library/LaunchAgents — Move "com.genieo.completer.download.plist", "com.genieo.completer.update.plist", "com.genieoinnovation.macextension.plist", "com.genieo.engine.plist", and "com.genieo.completer.update.plist" to the Trash.
    4. /Library/LaunchDaemons — Move "com.genieoinnovation.macextension.client.plist" to the Trash.
    5. /Library/PrivilegedHelperTools/ — Move "com.genieoinnovation.macextension.client" to the Trash.
    6. /usr/lib — Move "libgenkit.dylib", "libgenkitsa.dylib", "libimckit.dylib", and "libimckitsa.dylib" to the Trash.
  9. images 23 of How to Delete Genieo
    Images 23 of How to Delete Genieo
    Empty the Trash. Click and hold the Trash icon, click Empty Trash, and confirm the decision when prompted.
  10. images 24 of How to Delete Genieo
    Images 24 of How to Delete Genieo
    Restart your computer. Click the Apple menu
    images 25 of How to Delete Genieo
    Images 25 of How to Delete Genieo
    , click Restart..., and click Restart when prompted. Genieo should now be gone from your computer, meaning you can safely change your browsers' search settings without Genieo changing them back.
Method 3 of 7:

Removing Genieo from Chrome

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    Images 26 of How to Delete Genieo
    Open
    images 27 of How to Delete Genieo
    Images 27 of How to Delete Genieo
    Google Chrome. Click or double-click the Chrome app icon, which resembles a red, yellow, green, and blue circle.
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    Images 28 of How to Delete Genieo
    Click ⋮. It's in the top-right corner of the Chrome window. A drop-down menu will appear.
  3. images 29 of How to Delete Genieo
    Images 29 of How to Delete Genieo
    Select More tools. This is in the drop-down menu. Selecting it prompts a pop-out menu.
  4. images 30 of How to Delete Genieo
    Images 30 of How to Delete Genieo
    Click Extensions. It's in the pop-out menu. The Extensions page will open.
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    Images 31 of How to Delete Genieo
    Find the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
  6. images 32 of How to Delete Genieo
    Images 32 of How to Delete Genieo
    Click Remove. It's to the right of the extension.
  7. images 33 of How to Delete Genieo
    Images 33 of How to Delete Genieo
    Click Remove when prompted. Doing so removes the extension from Chrome.
  8. images 34 of How to Delete Genieo
    Images 34 of How to Delete Genieo
    Click ⋮ again. It's in the top-right corner of the page. The drop-down menu will reappear.
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    Images 35 of How to Delete Genieo
    Click Settings. This is in the drop-down menu. Doing so opens the Settings page.
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    Images 36 of How to Delete Genieo
    Scroll down and click Manage search engines. It's in the "Search engine" section of the Settings page.
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    Images 37 of How to Delete Genieo
    Set Google as your default search engine. Find the "Google" option, click ⋮ to the right of it, and click Make default in the drop-down menu.
    1. If Google is already your default search engine, skip this step.
  12. images 38 of How to Delete Genieo
    Images 38 of How to Delete Genieo
    Remove any "Genieo" search engines. Click ⋮ to the right of the search engine you want to remove, then click Remove from list in the resulting drop-down menu.
Method 4 of 7:

Removing Genieo from Firefox

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    Images 39 of How to Delete Genieo
    Open Firefox. Click or double-click the Firefox app icon, which resembles an orange fox wrapped around a blue globe.
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    Images 40 of How to Delete Genieo
    Click ☰. It's in the upper-right corner of the Firefox window. A drop-down menu will appear.
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    Images 41 of How to Delete Genieo
    Click Add-ons. This is in the drop-down menu. Doing so opens the Add-Ons page.
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    Images 42 of How to Delete Genieo
    Click Extensions. You'll find this tab on the left side of the Add-Ons page.
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    Images 43 of How to Delete Genieo
    Find the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next one if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
  6. images 44 of How to Delete Genieo
    Images 44 of How to Delete Genieo
    Click Remove. It's to the right of the extension. Doing this immediately removes the extension.
  7. images 45 of How to Delete Genieo
    Images 45 of How to Delete Genieo
    Click ☰ again. The drop-down menu will reappear.
  8. images 46 of How to Delete Genieo
    Images 46 of How to Delete Genieo
    Click Options. It's in the drop-down menu.
    1. On a Mac, you'll click Preferences here.
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    Images 47 of How to Delete Genieo
    Click Search. This tab is on the left side of the page.
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    Images 48 of How to Delete Genieo
    Set Google as your default search engine. Scroll down to the "Default Search Engine" heading, click the current search engine, and click Google in the drop-down box.
  11. images 49 of How to Delete Genieo
    Images 49 of How to Delete Genieo
    Scroll down and select the "Genieo" option. You'll find this in the "One-Click Search Engines" section of the page.
  12. images 50 of How to Delete Genieo
    Images 50 of How to Delete Genieo
    Click Remove. Doing so will remove the Genieo search engine from Firefox.
Method 5 of 7:

Removing Genieo from Microsoft Edge

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    Images 51 of How to Delete Genieo
    Open Microsoft Edge. Click or double-click the Edge app icon, which usually resembles a dark-blue "e" icon.
    1. The Edge app icon may instead resemble a white "e" on a dark-blue background.
  2. images 52 of How to Delete Genieo
    Images 52 of How to Delete Genieo
    Click ⋯. It's in the top-right corner of the Edge window. A drop-down menu will appear.
  3. images 53 of How to Delete Genieo
    Images 53 of How to Delete Genieo
    Click Extensions. This is in the drop-down menu.
  4. images 54 of How to Delete Genieo
    Images 54 of How to Delete Genieo
    Select the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
  5. images 55 of How to Delete Genieo
    Images 55 of How to Delete Genieo
    Click Uninstall. It's next to the extension.
  6. images 56 of How to Delete Genieo
    Images 56 of How to Delete Genieo
    Click Ok when prompted. Doing so confirms that you want to remove the extension and deletes it from Edge.
  7. images 57 of How to Delete Genieo
    Images 57 of How to Delete Genieo
    Click twice the ⋯ icon. The drop-down menu will reappear.
  8. images 58 of How to Delete Genieo
    Images 58 of How to Delete Genieo
    Click Settings. This is in the drop-down menu.
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    Images 59 of How to Delete Genieo
    Scroll down and click View advanced settings. It's at the bottom of the drop-down menu. Doing so opens additional options in the menu.
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    Images 60 of How to Delete Genieo
    Scroll down and click Change search engine. You'll find this in the middle of the menu.
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    Images 61 of How to Delete Genieo
    Set Google as your default. Click the Google option, then click Set as default at the bottom of the list of search engines.
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    Images 62 of How to Delete Genieo
    Select the "Genieo" option. You should see this in the list of search engines.
  13. images 63 of How to Delete Genieo
    Images 63 of How to Delete Genieo
    Click Remove. It's at the bottom of the menu. Doing so will delete the Genieo search engine from Edge.
    1. You may have to confirm this step.
Method 6 of 7:

Removing Genieo from Internet Explorer

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    Images 64 of How to Delete Genieo
    Open Internet Explorer. Click or double-click the Internet Explorer app icon, which resembles a light-blue "e" with a gold band around it.
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    Images 65 of How to Delete Genieo
    Click the "Settings" icon
    images 66 of How to Delete Genieo
    Images 66 of How to Delete Genieo
    . It's in the upper-right corner of the window. A drop-down menu will appear.
  3. images 67 of How to Delete Genieo
    Images 67 of How to Delete Genieo
    Click Internet options. This is in the drop-down menu. Doing so opens the Internet Options window.
  4. images 68 of How to Delete Genieo
    Images 68 of How to Delete Genieo
    Click the Advanced tab. It's in the upper-right corner of the Internet Options window.
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    Images 69 of How to Delete Genieo
    Click Reset…. This option is in the middle of the page. Doing so opens a pop-up window.
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    Images 70 of How to Delete Genieo
    Check the "Delete personal settings" box. It's in the middle of the pop-up window.
  7. images 71 of How to Delete Genieo
    Images 71 of How to Delete Genieo
    Click Reset. You'll see this at the bottom of the pop-up window. Doing so causes your Internet Explorer browser to begin deleting your settings and extensions.
    1. This may take a few minutes.
  8. images 72 of How to Delete Genieo
    Images 72 of How to Delete Genieo
    Click Close when prompted. This signifies that your Internet Explorer settings and extensions have been cleared.
    1. You will need to restart your computer in order for all of your changes to take place.
Method 7 of 7:

Removing Genieo from Safari

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    Images 73 of How to Delete Genieo
    Open Safari. Click or double-click the Safari app icon, which resembles a blue compass.
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    Images 74 of How to Delete Genieo
    Click Safari. It's in the top-left corner of the screen. A drop-down menu will appear.
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    Images 75 of How to Delete Genieo
    Click Preferences…. This is in the drop-down menu. Doing so opens the Preferences window.
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    Images 76 of How to Delete Genieo
    Click the Extensions tab. You'll find this at the top of the window.
  5. images 77 of How to Delete Genieo
    Images 77 of How to Delete Genieo
    Select the "Genieo" or "Omnibar" option. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
  6. images 78 of How to Delete Genieo
    Images 78 of How to Delete Genieo
    Click Uninstall. It's under the extension name in the main window.
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    Images 79 of How to Delete Genieo
    Click Uninstall when prompted. Doing so will delete the extension from Safari.
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    Images 80 of How to Delete Genieo
    Delete any text in the address bar. Click the address bar at the top of the Safari window, then delete any text that's there. You should see a magnifying glass icon appear in the address bar.
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    Images 81 of How to Delete Genieo
    Click the magnifying glass icon. A drop-down menu will appear.
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    Images 82 of How to Delete Genieo
    Select a search engine. Click the search engine that you want to use to set it as your Safari default.
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    Images 83 of How to Delete Genieo
    Clear your browser's cookies. Due to Genieo's proliferation of Mac system folders, clearing your Safari history and cookies will ensure that Genieo is gone for good:
    1. Click Safari, then click Clear History… in the drop-down menu.
    2. Click the drop-down box, then click all history in the drop-down menu.
    3. Click Clear History.
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