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How to Delete Genieo

This wikiHow teaches you how to remove Genieo, which is a browser hijacker, from your computer and its installed browsers. Once you've deleted Genieo from your computer itself, you can safely disable it in any of your computer's browsers...
Method 1 of 7:

Uninstalling Genieo on Windows

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    Open Start
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    . Click the Windows logo in the bottom-left corner of the screen. The Start menu will pop up.
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    Open Settings
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    . Click the gear-shaped icon in the lower-left side of the Start window.
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    Click Apps. It's in the Settings window. Doing so opens the Apps window.
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    Click the Apps & features tab. This is in the top-left corner of the Apps window.
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    Scroll down and click the "Genieo" option. You'll find this option somewhere in the list of apps. Clicking it expands the "Genieo" option.
    1. Keep in mind that this option may be entitled "Genieo Search" or something similar.
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    Click Uninstall. It's below the "Genieo" option.
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    Follow the on-screen prompts. Doing so will remove Genieo from your computer.
    1. Make sure you pay attention to the on-screen prompts when doing this; if Genieo offers to store local files on your computer, reject this offer.
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    Restart your computer. Click Start
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    , click Power
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    , and click Restart to do so. Genieo should now be gone from your computer, meaning you can safely change your browsers' search settings without Genieo changing them back.
Method 2 of 7:

Uninstalling Genieo on Mac

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    Consider using a Genieo removal tool. Removing all of Genieo's files can be tedious and, if improperly executed, dangerous for your computer. You can easily remove Genieo by downloading and running the Adware Removal Tool from Bitdefender:
    1. Go to https://www.bitdefender.com/solutions/adware-removal-tool.html in your browser.
    2. Click Free Download.
    3. Double-click the setup folder that downloads to unzip it.
    4. Double-click the program's app icon.
    5. Follow the installation prompts.
    6. Run the installed Adware Removal Tool.
    7. Follow any program prompts.
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    Quit Genieo. Click the Genieo icon in the upper-right section of the menu bar, then click Quit in the resulting drop-down menu. If this doesn't cause Genieo to quit, do the following to force-quit it:
    1. Click the Apple menu
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      .
    2. Click Force Quit....
    3. Select Genieo.
    4. Click Force Quit, then confirm the decision if prompted.
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    Close any open web browsers. If you have any web browsers in which Genieo is active, close them before continuing.
    1. You may have to force-quit these as well.
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    Open
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    Finder. Click the Finder app icon, which resembles a blue smiley face, in your Mac's Dock.
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    Search for the "launchd.conf" file. Click the Finder search bar at the top of the window, then type in launchd.conf there.
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    Set Finder to display system files. Since "launchd.conf" is a system file, you'll need to do the following to prompt it to display in the Finder window:
    1. Click the "Kind" drop-down box.
    2. Click Other....
    3. Check the "System files" box.
    4. Click OK.
    5. Click the drop-down menu next to "System files", then click are included.
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    Move the "launchd.conf" file to the Trash. Click and drag this file onto the Trash can icon in the far-right corner of the Dock, then release it there.
    1. You may have to enter your Mac's Administrator password before proceeding.
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    Use the "Go to Folder" feature to delete other Genieo files. Click Go at the top of the screen and click Go to Folder, then go to each of the following folders in the "Go to Folder" text box and move the necessary file to the Trash:[1]
    1. /Applications — Move "Genieo", "InstallMac", "Uninstall Genieo", and "Uninstall IM Completer" to the Trash.
    2. ~/Library/Application Support — Move "com.genieoinnovation.Installer" and "Genieo" to the Trash.
    3. ~/Library/LaunchAgents — Move "com.genieo.completer.download.plist", "com.genieo.completer.update.plist", "com.genieoinnovation.macextension.plist", "com.genieo.engine.plist", and "com.genieo.completer.update.plist" to the Trash.
    4. /Library/LaunchDaemons — Move "com.genieoinnovation.macextension.client.plist" to the Trash.
    5. /Library/PrivilegedHelperTools/ — Move "com.genieoinnovation.macextension.client" to the Trash.
    6. /usr/lib — Move "libgenkit.dylib", "libgenkitsa.dylib", "libimckit.dylib", and "libimckitsa.dylib" to the Trash.
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    Empty the Trash. Click and hold the Trash icon, click Empty Trash, and confirm the decision when prompted.
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    Restart your computer. Click the Apple menu
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    , click Restart..., and click Restart when prompted. Genieo should now be gone from your computer, meaning you can safely change your browsers' search settings without Genieo changing them back.
Method 3 of 7:

Removing Genieo from Chrome

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    Open
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    Google Chrome. Click or double-click the Chrome app icon, which resembles a red, yellow, green, and blue circle.
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    Click ⋮. It's in the top-right corner of the Chrome window. A drop-down menu will appear.
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    Select More tools. This is in the drop-down menu. Selecting it prompts a pop-out menu.
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    Click Extensions. It's in the pop-out menu. The Extensions page will open.
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    Find the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
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    Click Remove. It's to the right of the extension.
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    Click Remove when prompted. Doing so removes the extension from Chrome.
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    Click ⋮ again. It's in the top-right corner of the page. The drop-down menu will reappear.
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    Click Settings. This is in the drop-down menu. Doing so opens the Settings page.
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    Scroll down and click Manage search engines. It's in the "Search engine" section of the Settings page.
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    Set Google as your default search engine. Find the "Google" option, click ⋮ to the right of it, and click Make default in the drop-down menu.
    1. If Google is already your default search engine, skip this step.
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    Remove any "Genieo" search engines. Click ⋮ to the right of the search engine you want to remove, then click Remove from list in the resulting drop-down menu.
Method 4 of 7:

Removing Genieo from Firefox

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    Open Firefox. Click or double-click the Firefox app icon, which resembles an orange fox wrapped around a blue globe.
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    Click ☰. It's in the upper-right corner of the Firefox window. A drop-down menu will appear.
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    Click Add-ons. This is in the drop-down menu. Doing so opens the Add-Ons page.
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    Click Extensions. You'll find this tab on the left side of the Add-Ons page.
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    Find the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next one if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
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    Click Remove. It's to the right of the extension. Doing this immediately removes the extension.
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    Click ☰ again. The drop-down menu will reappear.
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    Click Options. It's in the drop-down menu.
    1. On a Mac, you'll click Preferences here.
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    Click Search. This tab is on the left side of the page.
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    Set Google as your default search engine. Scroll down to the "Default Search Engine" heading, click the current search engine, and click Google in the drop-down box.
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    Scroll down and select the "Genieo" option. You'll find this in the "One-Click Search Engines" section of the page.
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    Click Remove. Doing so will remove the Genieo search engine from Firefox.
Method 5 of 7:

Removing Genieo from Microsoft Edge

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    Open Microsoft Edge. Click or double-click the Edge app icon, which usually resembles a dark-blue "e" icon.
    1. The Edge app icon may instead resemble a white "e" on a dark-blue background.
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    Click ⋯. It's in the top-right corner of the Edge window. A drop-down menu will appear.
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    Click Extensions. This is in the drop-down menu.
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    Select the "Genieo" or "Omnibar" extension. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
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    Click Uninstall. It's next to the extension.
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    Click Ok when prompted. Doing so confirms that you want to remove the extension and deletes it from Edge.
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    Click twice the ⋯ icon. The drop-down menu will reappear.
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    Click Settings. This is in the drop-down menu.
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    Scroll down and click View advanced settings. It's at the bottom of the drop-down menu. Doing so opens additional options in the menu.
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    Scroll down and click Change search engine. You'll find this in the middle of the menu.
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    Set Google as your default. Click the Google option, then click Set as default at the bottom of the list of search engines.
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    Select the "Genieo" option. You should see this in the list of search engines.
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    Click Remove. It's at the bottom of the menu. Doing so will delete the Genieo search engine from Edge.
    1. You may have to confirm this step.
Method 6 of 7:

Removing Genieo from Internet Explorer

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    Open Internet Explorer. Click or double-click the Internet Explorer app icon, which resembles a light-blue "e" with a gold band around it.
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    Click the "Settings" icon
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    . It's in the upper-right corner of the window. A drop-down menu will appear.
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    Click Internet options. This is in the drop-down menu. Doing so opens the Internet Options window.
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    Click the Advanced tab. It's in the upper-right corner of the Internet Options window.
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    Click Reset…. This option is in the middle of the page. Doing so opens a pop-up window.
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    Check the "Delete personal settings" box. It's in the middle of the pop-up window.
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    Click Reset. You'll see this at the bottom of the pop-up window. Doing so causes your Internet Explorer browser to begin deleting your settings and extensions.
    1. This may take a few minutes.
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    Click Close when prompted. This signifies that your Internet Explorer settings and extensions have been cleared.
    1. You will need to restart your computer in order for all of your changes to take place.
Method 7 of 7:

Removing Genieo from Safari

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    Open Safari. Click or double-click the Safari app icon, which resembles a blue compass.
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    Click Safari. It's in the top-left corner of the screen. A drop-down menu will appear.
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    Click Preferences…. This is in the drop-down menu. Doing so opens the Preferences window.
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    Click the Extensions tab. You'll find this at the top of the window.
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    Select the "Genieo" or "Omnibar" option. One (or both) of these should be on the Extensions page if Genieo is still installed in your browser.
    1. Skip this step and the next two if you can't find the "Genieo" or "Omnibar" extension.
    2. You may have to remove both the "Genieo" and the "Omnibar" options.
    3. Keep in mind that this option may be entitled "Genieo Search" or something similar.
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    Click Uninstall. It's under the extension name in the main window.
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    Click Uninstall when prompted. Doing so will delete the extension from Safari.
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    Delete any text in the address bar. Click the address bar at the top of the Safari window, then delete any text that's there. You should see a magnifying glass icon appear in the address bar.
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    Click the magnifying glass icon. A drop-down menu will appear.
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    Select a search engine. Click the search engine that you want to use to set it as your Safari default.
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    Clear your browser's cookies. Due to Genieo's proliferation of Mac system folders, clearing your Safari history and cookies will ensure that Genieo is gone for good:
    1. Click Safari, then click Clear History… in the drop-down menu.
    2. Click the drop-down box, then click all history in the drop-down menu.
    3. Click Clear History.
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