How to check if the HP laptop battery is subject to revocation

In early 2018, HP announced a recall order after discovering that some of its laptop batteries could overheat and burn. At that time, HP announced the steps users need to take to check if the laptop battery is in use and subject to recall.

Recently, HP has expanded its recall and urged users to re-check their laptop batteries, even if they have been tested in the past.

Only this time, instead of entering the serial number to the site, HP has released a tool to check if the laptop battery is subject to recall and needs to be replaced.

Affected models

Below is a list of HP models that are likely to be affected:

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It should be emphasized that, even if you checked the battery when the recall notice was first issued, HP said you still need to check again. The battery is too hot to risk a fire, so please take a few minutes to take the following test steps.

How to check HP laptop battery

As mentioned before, the old process only needs to find and enter the serial number of the device in use on a dedicated website. Now, HP will provide a validation tool that you need to download, install and run.

You can download the tool from the revocation website here. The download link is in the Getting Started section , under the Download HP Battery Validation Utility heading.

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If the tool determines that your battery needs to be replaced, it will put the battery in Battery Safety mode , so you can continue using the laptop, as long as the laptop is plugged into the HP charger. The battery will not charge during charging and remove any possible risks. When in Battery Safety mode, HP will provide free instructions to replace batteries.