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How to Access Public Folders in Outlook 2016 on PC or Mac

This wikiHow teaches you how to access public folders in Outlook 2016. Public folders in Outlook are folders used to share information with large groups of people, such as an entire department or campus. Public folders have access...
Method 1 of 2:

On Windows

  1. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 1How to Access Public Folders in Outlook 2016 on PC or Mac Picture 1
    Open Outlook. It's the app that has an image of a blue plane with an "O" over an envelope.
  2. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 2How to Access Public Folders in Outlook 2016 on PC or Mac Picture 2
    Click ⋯. It's at the bottom of the Inbox navigation pane on the left.
    1. If the navigation pane is collapsed, click "＞" to expand the navigation pane.
  3. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 3How to Access Public Folders in Outlook 2016 on PC or Mac Picture 3
    Click Folders. It's in the pop-out menu.
  4. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 4How to Access Public Folders in Outlook 2016 on PC or Mac Picture 4
    Click Public Folders. This will expand and show all the public folders you have been granted access to.
  5. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 5How to Access Public Folders in Outlook 2016 on PC or Mac Picture 5
    Click the public folder you want to access.
Method 2 of 2:

On Mac

  1. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 6How to Access Public Folders in Outlook 2016 on PC or Mac Picture 6
    Click Tools. It's in the menu bar at the top.
  2. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 7How to Access Public Folders in Outlook 2016 on PC or Mac Picture 7
    Click Public Folders. It's in the tools menu.
  3. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 8How to Access Public Folders in Outlook 2016 on PC or Mac Picture 8
    Click a public folder.
  4. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 9How to Access Public Folders in Outlook 2016 on PC or Mac Picture 9
    Click Subscribe. It's next to the green icon with the "+" sign. Subscribed folders appear in the navigation pane.
  5. How to Access Public Folders in Outlook 2016 on PC or Mac Picture 10How to Access Public Folders in Outlook 2016 on PC or Mac Picture 10
    Click a folder in the navigation pane. The navigation pane is to the left. Click a public folder to view the contents of that folder.
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