How to Access Public Folders in Outlook 2016 on PC or Mac

Method 1 of 2:

Open Outlook. It's the app that has an image of a blue plane with an "O" over an envelope.
Click ⋯. It's at the bottom of the Inbox navigation pane on the left.
1. If the navigation pane is collapsed, click "＞" to expand the navigation pane.
Click Folders. It's in the pop-out menu.
Click Public Folders. This will expand and show all the public folders you have been granted access to.
Click the public folder you want to access.

Method 2 of 2:

Click Tools. It's in the menu bar at the top.
Click Public Folders. It's in the tools menu.
Click a public folder.
Click Subscribe. It's next to the green icon with the "+" sign. Subscribed folders appear in the navigation pane.
Click a folder in the navigation pane. The navigation pane is to the left. Click a public folder to view the contents of that folder.

David Pac

Update 24 March 2020

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