What to do if Copilot doesn't work on Edge?

The Copilot sidebar in Microsoft Edge is a handy way to use Copilot whenever you need it, from asking questions to performing tasks. However, if Copilot isn't working in Edge, it can affect your ability to use this AI assistant for your work. Below are some ways to fix Copilot not working in Edge.

Restart your browser and computer.

When encountering Copilot errors on Edge, the first solution you should try is to restart the browser and your computer.

Update Edge browser

A common cause of problems with Copilot is an outdated version of Edge, which prevents Copilot from working properly.

Open the Edge browser, then tap the three-dot icon, select Help and feedback , and then select About Edge to check.

In the About menu, you'll see your browser version . If it's not the latest version, the browser will begin updating automatically. Once complete, restart the browser and reopen Copilot.

Delete Copilot cookies on Edge browser.

Outdated or corrupted Copilot cookies may be hindering the use of this AI assistant.

Step 1:

In the Edge browser, press the F12 key , then click Open DevTools in the menu that appears.

In the interface displayed on the right, click the Application icon , then select Cookies from the menu as shown in the image.

Step 2:

Right -click on the Copilot Cookies item and select Delete to remove the Copilot cookie.

Clear your browser cache.

A corrupted browser cache can cause Edge and all of its extensions to malfunction. This also applies to Copilot.

Press Ctrl + Shift + Del to open the Clear browsing data window. Then select the data you want to delete and click Delete now.

Use a different profile on Edge.

Go to Edge's Settings, then select Profile , and then click Add Profile to proceed. We can then use Copilot on the newly created browser profile.

Use the Edge debugging tool.

Open Settings on your computer , then click on the Apps section , and on the side select Installed Apps .

Next, find the Microsoft Edge application , tap the three-dot icon , and select Modify from the displayed menu to proceed with repairing the browser.

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