Ways to fix audio problems in Discord

Any problem with the sound can ruin everyone's experience on Discord.

If you are also having problems such as no sound, can't hear other users. Refer to the following ways to troubleshoot common audio problems in Discord.

Ways to fix audio not working in Discord

Check unmute in Discord

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First and foremost, users need to check if they have muted on Discord. To do that, look for the microphone and headset icon next to your avatar. Make sure that these two icons do not have a slash on them, which means that the sound system is still on.

Check the volume

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Next, everyone needs to check their PC's volume to make sure that the sound isn't muted from there. Right-click the speaker icon on the taskbar and select Sound settings from the list. Then select the correct input and output devices and check their volume levels.

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Check input and output devices

In addition to setting the correct audio devices on the PC, users also need to verify the input and output devices set in the Discord app to avoid any audio issues.

Step 1: Open the Discord app on your PC and click the gear icon in the bottom left corner to open Settings.

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Step 2: Switch to the Voice & Video tab on the left and tap the drop-down menu under Input and Output device to select the device. Then use the respective sliders below them to adjust the volume.

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App permissions

Lack of app permissions is one reason Discord can't access PC hardware, even with the correct audio device selected. To verify that, users need to check the app permissions for Discord.

Step 1: Press Windows key + I to open Settings. Navigate to the Privacy & Security tab and scroll down to find Microphone.

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Step 2: Find the Discord app and make sure it's allowed to use the microphone.

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Similarly, if you are using Discord in Chrome or any other web browser, people need to see if Discord is allowed to use microphones and speakers.

Click the padlock icon to the left of the URL bar and make sure Discord has access to both the microphone and the audio.

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Turn on Audio Subsystem

Another reason people might experience audio issues on Discord is that the PC hardware or the headset is not compatible with Discord's latest Audio Subsystem. Thankfully, Discord also introduced an option to use the Audio Subsystem instead.

Step 1: In the Discord app, click the gear icon to open Settings.

Step 2: Switch to Voice & Video tab and scroll down to Audio Subsystem. Use the drop-down menu to change it to Legacy.

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Turn off sound enhancement

Windows 11 comes with several audio enhancement packs that help users achieve the best possible audio output. But if you are experiencing audio problems, people should turn this feature off.

Step 1: Right-click the speaker icon on the taskbar and select Sound settings from the list.

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Step 2: Select the audio device and turn off the switch next to the Enhance audio option.

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Reset audio settings in Discord

If people have used Discord's sound settings to configure the sound, people may experience issues on Discord. The best option is to reset the voice settings.

Step 1: Launch the Discord app and click the gear icon in the bottom left corner to open the settings.

Step 2: Select the Voice & Video tab > Reset Voice Settings > click Okay to confirm.

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Discord app update

Like any other application, Discord also regularly brings updates to add new features, security patches, and bug fixes. Therefore, if the audio problem is caused by a bug in the app, updating Discord should solve the problem.

Reinstall the Discord app

If updating to the new version doesn't work, people can uninstall and re-download the Discord app. This will delete all data related to the application and sound can work again.

Isabella Humphrey

Update 08 June 2022