Microsoft confirms Intel SST audio driver causes blue screen errors for Windows 11 computers

Affected devices may experience a blue screen error (BSOD) or a stop screen error (Stop screen),

Although unrelated, this issue appeared just a few days after Microsoft returned the blue screen of death (BSOD) to Windows 11 beta in place of the new black screen.

"Intel and Microsoft have discovered an incompatibility issue between some versions of Smart Sound Technology (Intel SST) dirver and Windows 11. Windows 11 devices with affected Intel SST drivers may experience a blue screen error" Microsoft shared.

Microsoft confirms Intel SST audio driver causes blue screen errors for Windows 11 computers Picture 1

To avoid causing an unpleasant user experience, Microsoft has blocked updating to Windows 11 on devices with Intel SST drivers. For those who already have Windows 11 installed, updating to Intel SST version 10.30.00.5714 or later or 10.29.00.5714 or later may help resolve the issue.

In addition, updating the Intel SST driver to version 10.30.00.5714 or later or 10.29.00.5714 or later will also help Windows 10 computers no longer be locked to upgrade to Windows 11. After updating the driver, within approx. The 48-hour upgrade lock to Windows 11 will be removed.

Intel SST is an integrated digital audio signal processor (DSP). Basically Intel SST is responsible for processing audio signals on many Intel devices.

Lesley Montoya

Update 18 November 2021