How to fix laptop not recognizing mouse?

Your laptop is still working normally every day, but one day it suddenly cannot recognize the mouse via the external USB port or worse, the touchpad is also paralyzed. If you fall into this situation, do not panic! This is a basic error that any computer user will encounter a few times and you can fix it yourself.

So how to handle the laptop not recognizing the mouse ? Let's follow the instructions below from TipsMake !

Ways to fix laptop not recognizing mouse

Normally when using a laptop, we often use an external mouse plugged in via the USB port. If the computer does not recognize the mouse, we can try the following methods:

Change connection port and check mouse

This is the simplest and most worth-trying way if the computer mouse does not recognize the laptop . If you are using a mouse plugged into a USB port, try unplugging it and plugging it into another port to rule out whether the mouse is broken or the USB port is faulty. If the mouse is plugged into another USB port and the computer recognizes the mouse, there is definitely a problem with the USB port on your computer. To be sure, try connecting the mouse to another computer and see if it works. If not, it's time to buy a new mouse. In addition, you also need to clean the plugs and check again because after a long time, the connection ports are easily corroded, reducing contact.

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Restart laptop

If you have tried changing the USB port but your laptop still does not recognize the mouse, you can try restarting the laptop. This method sounds simple but it is an extremely effective way to handle common basic errors related to software or operating systems on laptops. During work, sometimes our operations accidentally cause the computer to fall into a state of software and hardware conflicts. Restarting the laptop will help bring the computer back to a more stable state.

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Reinstall mouse driver

This case often occurs with laptops that have just reinstalled the operating system or use Ghost files downloaded from the internet that have been tweaked to reduce many elements to make them lighter. However, if your computer is not newly installed, applying this method is fine. Device driver errors are completely normal. To check the mouse driver on your laptop, do the following: 

Step 1: Right-click on the Window icon in the left corner of the screen, then select Device manager

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Step 2: On the main interface of Device manager , select Mice and other pointing devices to check if the device has enough Drivers or not.

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Step 3: If the computer already has a driver, you can select Uninstall device to delete the old driver and then reinstall it. If the computer does not have a driver, download a new mouse driver or right-click on the Mice and other pointing devices line and then select Scan for hardware changes so that the computer automatically detects and downloads the new driver from the Internet.

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Check Touchpad On/Off Status

If you do not use an external mouse plugged in via USB but your laptop does not recognize the touchpad , check the on/off status of the touchpad. Many laptop models today, this function is attached to a certain number of shortcut keys. It can be convenient but sometimes we accidentally press the wrong hotkey to disable the mouse . The hotkey to turn on/off the touchpad on a laptop is usually the key combination Fn + F8 .

Scan for viruses on your computer

Viruses are the main cause of minor errors, software and operating system damage on computers. If you have tried the above steps but your laptop still does not recognize the mouse, you should check to see if your computer has any uninvited guests. 

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Hardware failure

If you have tried most of the methods but the laptop still does not recognize the mouse or keyboard, it is likely that your computer has an error such as a broken mouse controller, a broken wire connecting the mouse or keyboard to the motherboard. With this cause, to fix it, you need to bring the computer to a reputable repair center so that they can give you the most effective solution. In addition, the cause of a broken mouse or a dead battery is no exception. Try plugging the mouse into another computer to see if it does not recognize it, then your mouse is definitely broken or the mouse wire is broken.

Above is the information that TipsMake wants to share with you about ways to fix the error of laptop not recognizing mouse. Hope the article will be useful to you. Thank you for following!

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David Pac

Update 16 January 2025