3. Click the 'Refresh Firefox' button in the top right corner of the Troubleshooting Information page.
Here's how to remove Ask Toolbar and Ask. com Seach off Chrome, IE and Firefox browsers Picture 38
4. Continue to click the Refresh button Firefox on the confirmation window.
Here's how to remove Ask Toolbar and Ask. com Seach off Chrome, IE and Firefox browsers Picture 39
5. Firefox will automatically close the window and return to the original default installation state. Once completed, a window displaying the information will appear. Click Finish.
Good luck!