The Primary Way IP Phones Can Help Your Small Business

Millions of businesses around the globe look for the exact same things and have turned to IP phones to do it.

Modern IP phones -- Internet Protocol (IP) phones -- have features and benefits far beyond just voice calls. From web conferencing and videoconferencing on mobile devices to voicemail transcription and a user-friendly setup, IP phones have it all. Let's explore the number one way IP phones can help your small business get to where you want it to be.

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IP Phones Can Save Your Business Money by Boosting Productivity

Saving your business money depends on multiple factors, but none may be more important than productivity. While it's difficult to quantify productivity improvements, they are still easily recognizable. But how much money can your business save by using IP phones?

In 2021, businesses saved 90% on international calls, 75% on operational costs, 40% on local call bills, and 30% on phone bills just by using IP phones.

Top Business Processes Improved by IP Phones

If your business has not upgraded from a traditional phone system to IP phones, now is the time to do it. IP phones can keep your business connected with unified communications, and boost the productivity of everyday business processes and tasks such as:

1. Handling phone calls
2. Managing messages
3. Remote work
4. Collaboration
5. Customer support
6. Data sharing
7. Scheduling appointments and meetings
8. Internal IT support
9. Sales
10. and more!

Top Features of IP Phones

IP phones offer an array of valuable features and multiple benefits for your small business, ultimately saving it money and boosting its productivity.

Top features of IP phones include:

1. Call forwarding to all devices
2. Voicemail messages sent to the whole team
3. Unlimited users
4. Virtual receptionist
5. Custom extensions
6. Custom call menus
7. Call screening and number masking

In 2022, small businesses state the top features and benefits of using IP phones include:

1. Find me/follow me feature (77%)
2. Handling phone calls (67%)
3. Conference calling (65%)
4. Managing messages (63%)
5. Mobile IP PBX (58%)
6. Remote work (57%)

IP phones and their services are estimated to grow to a $102.5 billion global market by 2026. Like with every other form of technology, IP phones, and their software continue to advance as time goes on. So don't delay. Upgrade your phone system to IP phones and get the cost-saving productivity you want and that your clients and customers deserve.

Jessica Tanner

Update 28 March 2022