Steps to fix ASUS laptop with sound

Please refer to the article below to know about the 8 most effective ways to help fix the ASUS laptop error of losing voice, not being able to hear it.

1. Make sure the volume level is audible

Sometimes the reason why you can't hear the laptop's sound clearly is not as complicated as you think. Perhaps you just accidentally muted the laptop speakers or are keeping the volume low. So you should check your laptop 's volume level   to make sure you don't let it get too low.

Step 1: Click the Speaker icon located in the right corner of the Taskbar.

Step 2: If you are keeping the volume low (the blue volume bar is short) then drag the blue diamond towards the right to increase the volume.

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Next to the volume bar is a number indicating your current volume level, the higher the number, the louder the volume. Adjust the sound to the level that is easiest for you to hear without being too low or too loud!

2. Check the connection

In case you are connecting  headphones to  your laptop and you can't hear the sound coming out of the headset, check that you are plugging the headset cord into the correct port. The port used to plug in the headset on the ASUS laptop is marked in green, and the port marked in red is the port for plugging in an external microphone.

In addition, there are also ASUS machines that are designed with a headphone jack and a Micro port as one. If you have plugged in the correct port and still can't hear, check if the cord is loose or not fully plugged in.

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Besides, if you are wondering whether the error lies in your laptop or headset, please test by connecting the headset to other devices such as  phones ,  tablets , .

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3. Check in your device's Settings

Check if you have enabled the  laptop speaker  feature. If not, that's the reason why you can't hear the sound coming from the laptop.

Step 1: Go to Settings, select System.

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Step 2: Select Sound > Select Sound Control Panel.

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Step 3: When the Sound dialog box appears, select Playback > Select your laptop speakers > Select Properties.

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Step 4: Under General, select Use this Device (enable) > Click OK.

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4. Check in Sound Settings

If the above 3 methods do not work, then your laptop speakers are likely having some problem. To find the problem, we need to check in Sound Settings.

Step 1: Type Sound Settings in the Windows search bar > Select Open.

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Step 2: Select Troubleshoot to conduct error checking.

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Step 3: At this point, the Windows Support window will appear. Windows will ask for permission to scan your computer for problems and offer solutions. Select Yes to grant permission to scan.

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After that, you just need to answer a few questions that Windows asks for the machine to confirm the problem and offer a solution to help fix the error for you.

5. Set default audio device

If your laptop has or is connected to multiple ports such as  USB  or  HDMI  with built-in speakers, set the speaker as default. To do that, refer to the steps:

Step 1: Right-click the Speaker icon on the Taskbar > Select Sound.

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Step 2: Select Playback > Select the speaker device you want to set as default > Select Set Default > Select OK.

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6. Turn off sound enhancement features

To disable sound enhancement, do the following:

Step 1: Right-click the Speaker icon on the Taskbar > Select Sound.

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Step 2: When the Sound dialog box appears, select Playback > Select your laptop speakers > Select Properties.

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Step 3: Select Enhancements > Tick select Disable all enhancements > Select OK.

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7. Remove and reinstall the audio driver

Step 1: Type Device Manager in the Windows search bar > Select Open.

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Step 2: Select the > icon of the Sound, video and game controllers section so that the list of devices connected to the laptop appears > Right-click your speaker > Select Uninstall Device.

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Step 3: Select Uninstall in the dialog box that appears.

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Step 4: After uninstalling, right-click on Sound, video and game controllers > Select Scan for hardware changes to let the system find and reinstall the missing devices.

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8. Take it to repair centers

If all 7 ways above still do not fix the error of losing sound, can't hear the sound on your ASUS laptop, then take the laptop to the store so that the technicians can find and fix the problem for you.

Hopefully with the above 8 methods, you can fix the error of ASUS laptop losing sound, not hearing effectively. Good luck!

Lesley Montoya

Update 21 September 2021