Instructions to fix unsupported file format errors on Android and iOS

Unsupported file formats on Android and iOS are a problem many users encounter during their experience. Don't worry because TipsMake has researched and has a quick, highly effective solution.

Are you trying to open a file but can't? This problem can occur in any file you download on your device, including downloading from any application. Obviously, this is an unpleasant problem, because it prevents you from accessing the file you just downloaded. If this is an important file that needs to be resolved immediately, you may be in big trouble. So how to fix unsupported file format error on Android and iOS ?

Find out the cause of unsupported file format errors on Android and iOS

First, you and the admin discuss the problem ' File format not supported on the phone '. Once the cause is found, the solution is also much more accurate.

Why can't I open the file on my phone?

1. The file you are trying to open does not have any format or extension mentioned in the file name. In addition, there is also a possibility that the file type is not supported on iPhone/Android, the file has a strange or incorrect format.
2. You have not installed the appropriate applications to run that file on your phone.
3. Android and iOS operating systems do not support opening that format. For example, files with the exe extension are only compatible with Windows, so you cannot open them on Android or iPhone.
4. We cannot rule out the possibility that the file you are trying to open is corrupted, so it cannot be viewed on your computer .

Above are the main causes leading to unsupported file format errors on Android and iOS. Let's see how to fix it in detail in the next section.

Instructions on how to fix unsupported file formats on Android and iOS

To fix this error, you apply the following measures:

1/ Add the correct file format

As I shared, if the format (or extension) of the file is incorrect or has no format, it will cause the error 'File format not supported on Android/iPhone'. Therefore, you need to add the file format and this is extremely simple if you know the file format.

You need to open the file management application on your iPhone/Android phone > Then, find where you saved the file > Long press to edit this file name > Add a period at the end of the file name and enter its format. For example, image files are .jpg or .png.

2/ Install the application to open the file

Depending on different file formats, there will be corresponding file opening applications. For example, if you want to open a file with .doc, you can install the Google Docs application, for example. Besides, you may encounter files that are being compressed. For these files, you need to install an application that supports decompression to be able to access them. So, it depends on the type of file you are trying to open but cannot. Try checking to see if there is a compatible application available to run the file on your device. If not, go to App Store or CH Play to download.

3/ Check the file again

If you have installed the full file opening application but still cannot open it. First, you need to check the file you just downloaded. It's possible that the file is locked and access permissions have not been granted, or the file is damaged so it cannot be opened. Or even the file is in an unsupported format on the phone.

In case the file is corrupted, you can download it again, asking for access permission to check. Should you download another file with a similar format to determine whether the cause is a problem with that file? For formats that are not supported, you can change the format to open it on your device. Especially with videos that are compatible with the device and operating system you are using.

Tips Boss wishes you success in fixing the unsupported file format error on Android and iOS!

Isabella Humphrey

Update 12 December 2023