Learn about CC: An AI agent that transforms a chaotic inbox into a daily summary.

AI chatbots are obsolete – now everyone's talking about AI agents . These agent systems use AI to automate and complete multi-step tasks without specific instructions, so you only need to set up the workflow once and they'll automatically complete the tasks. General agents like ChatGPT Agent or Gemini Agent work within chatbots, but there are also specialized agents that integrate with software like email, calendar, file management, and task management. People have been using a Google Labs agent experiment, CC , for months on Google Workspace, and tracking responsibilities, finding events, and even catching offers before they expire has never been easier.

 

CC is an AI agent right in your inbox.

This productivity agent integrates with Gmail, Calendar, and Drive.

 

CC is an AI email agent that aggregates daily messages, including upcoming tasks, calendar events, action items, and updates, into an easy-to-read summary. It's personalized to your work and life responsibilities. If you use AirTable and Asana for project management, these web tools are configured to send you email updates about tasks, comments, and updates. Because this information is sent to your email, CC can view it, reminding you of upcoming tasks and deadlines.

By connecting to your inbox, you don't need to individually grant CC access to third-party services. Anything that comes through email, CC can view, analyze, and add to your personal daily summary. This access allows you to act quickly when it matters most. For example, if CC detects a new account added to your credit report, it will provide direct links for you to appeal the change if your personal identity has been stolen.

This productivity agent also reminds you when bills are due and when packages arrive at your apartment's drop-off box. Tracking numbers are included in daily reports, allowing you to locate packages without having to search your inbox for a specific confirmation email.

 

The summaries are neatly organized into three main sections. The "Top of mind" section lists important deadlines and emails that require immediate attention, while the "On your calendar" section lists events and meetings. The "FYI" section includes other useful information that may be less important, such as promotions or upcoming events in the more distant future.

You can customize your CC by sending it an email.

Please let CC know exactly what you want to see in your daily report!

The name CC clearly alludes to sending a "copy" of an email. This hints at CC's best feature – you can email the agent at any time with customized requests. You can reply to any email from CC with additional instructions, such as how you would ask CC to include a daily weather report in their daily summary. It's possible to email CC directly by adding +cc to the end of your Google account username. For example, if your email is google@gmail.com, you would message CC by emailing google+cc@gmail.com. Only you can send messages to your CC address, and CC can only reply to your email address.

 

The longer CC is linked to your Gmail, Drive, and Calendar accounts, the better it understands you. For example, a section of a tech journalist's daily CC report might list "major tech and entertainment announcements to plan for in the future." In other words, CC is searching for specific content ideas in your inbox and presenting them to you in a summary for consideration. Depending on your field of work and what you use your Google account for, CC can also personalize these summaries to meet individual needs.

CC ensures you never miss an email.

The daily summaries include links to nearly forgotten emails for convenience.

To date, the best part of CC's daily summary is the direct links to emails and websites provided for easy access. When the editor summarizes an email, it provides a direct reply link to that message. Furthermore, CC extracts website links from the email content and displays them for your convenience. When you receive a tag in an Asana task, CC provides a link to the task and a shortcut to reply to the email. If you use the reply shortcut, CC uses Generative AI to generate a sample reply that can be sent quickly or customized.

You'll rarely miss an email, task, or meeting thanks to CC summarizing daily responsibilities and providing quick links to complete them. Although you have to grant CC access to your most important Workspace applications, it's well worth it.