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This step-by-step guide explains how to fix imessage error not working on mac, iPhone or iPad. It covers the required setup, the main actions, and the checks that help prevent common problems.
When you send a message from the iPhone, some messages appear in blue, while others are green. Blue messages use iMessage, Apple's proprietary messaging service, and green messages are standard SMS / MMS messages. If you turn off iMessage, all messages will be sent as standard messages and displayed in green.
You should check carefully to determine that you are really having problems. Are you sure iMessage doesn't work with everyone or just has a problem with a single contact?
If you have trouble with iMessage when sending a message to a single contact, the problem may be on that person. On the other hand, if iMessage does not work with any contact and you know that they are still using iMessage, the problem may occur with your device.
Try sending a message to a friend or family member who is using iMessage. If iMessage doesn't work with them, try contacting someone else you know who also uses iMessage. This helps you determine whether the problem has occurred on your device.
In case you don't have many contacts to check (for example, most of your friends use Android), but there are many devices that have iMessage available, try sending messages with each of them. In this way, you can determine whether iMessage works normally on a Mac or iPhone.
If iMessage is active but your message is not sent, this is a completely different issue. Refer to the article: iMessage does not receive, send messages, this is a fix for more details.
Here, you will see phone numbers and email addresses that can be linked to iMessage. Make sure all the numbers and email addresses you want to use are activated.
If you have problems on multiple devices, repeat these steps on any device that is having problems.
On a Mac, you may reboot at least once a week, but not on the iPhone or iPad. However, restarting the device with another step can solve problems with iMessage. You should turn off iMessage, reboot the device, then re-enable this feature.
On your Mac, launch the Messages App and select Preferences In the apps menu in the upper left corner of the screen. Open the IMessage Tab and under Apple ID, Uncheck Enable this account . Reboot the Mac, then turn on iMessage again.
For greater certainty, you can do this for any device that uses iMessage.
This is a very simple method: Log out, then log in to iMessage again.
After logging out, select Use your Apple ID for iMessage . In the pop-up dialog box, Apple ID displays and ask if you want to log in with it. Select Sign In To log in with that ID.
In the upper right corner of this screen, select Sign Out, Next, select the button also labeled Sign Out. You immediately see the login screen, with the Apple ID email address entered. Please enter the password, then select Next.
This is an iOS-only option and worth a try if iMessage still doesn't work after trying these fixes. Resetting your network settings is 'salvage' for some problems on your iPhone or iPad and can often fix problems related to iMessage.
Start Settings, Next, scroll down and select General. Here, scroll and select Reset At the bottom of the screen. Finally, select Reset Network Settings .
Don't worry about losing any data! This will only reset the network settings. All apps and files on iPhone or iPad will not be affected. However, the phone will 'forget' saved Wi-Fi networks, so you need to re-enter the password for them.
There are a few other remedies you can try when iMessage is not working. If you don't get iMessages on a certain device, a simple tip is to try sending a message from that device. This is what some Mac and iOS users have tried and succeeded. It sounds strange, but it's worth a try.
Another fix is to check for any macOS or iOS updates. Apple released updates to improve the device and fix bugs, but sometimes also caused new bugs. If this is the case you encounter, Apple may have released a new update with a fix.
To finish, if none of the above methods work, you can try contacting Apple support. Technicians can give you useful advice.
Hopefully, one of the above remedies will help your iMessages work again. If you have problems on multiple devices, you will need to repeat the troubleshooting step on each device.
Refer to more articles: Common iMessage errors and how to fix them to learn more about some other issues with iMessages.
Hope you are succesful.
FAQ
What should I check before following these steps?
Confirm device and software compatibility, save important data, and make sure you have the required permissions, files, and account access.
Why might the process not work?
Common causes include outdated software, missing permissions, incompatible hardware, an unstable connection, or completing a step in the wrong order.
Can I undo the changes if necessary?
That depends on the tool or setting. Use built-in restore options when available, keep a backup, and record the original configuration first.
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