Computer startup error when updating AVG antivirus program

The problem affects computers running Windows 64-bit operating systems.

>>>AVG Internet Security 2011 consumes a lot of resources
>>> AVG Free 2011 causes 'sudden death' of Windows 7 computers

AVG has just released instructions to help users of the AVG 2011 program for free, on Windows 64-bit, restore the computer back to the time before the startup error due to updating the virus identification database. .

Computer startup error when updating AVG antivirus program Picture 1

Those who have updated the virus identification database number 271.1.1 / 3292 on Windows 7, Vista, XP, will receive the message ' STOP: c0000135 The program can't start because% hs is missing from your computer. Đang thử lại cài đặt chương trình để sửa đổi lỗi này. (The program cannot start because of missing% hs on the computer. Please reinstall the program to fix the error).

AVG now provides instructions on troubleshooting its website, but the best way is to go to ' safe mode ', run the system restore, bring Windows back to the previous time. when something goes wrong. If the user has not turned on the Windows recovery system, you can use the AVG Rescue disk to boot the computer and step by step remove the failed update. If users do not have both methods (Windows recovery system and AVG Rescue), you can use the Windows Startup Repair feature , built into Windows (refer to the forum AVG http:/// forums. avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=133009#post_133009).

On the forum, AVG engineers said this problem only affects some 64-bit systems, and the AVG technical support team is continuing to investigate the cause of the error. Currently, an error-causing update has been removed by AVG from the server. Those who have updated without error do not need to take the above remedies.

There are currently no specific statistics on the number of users affected.

Lesley Montoya

Update 26 May 2019

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