Top Pros and Cons of Managed IT Services

It is worth clarifying here. Different people understand different things by this concept. There are discrepancies both here and in the West. And the interpretation of the term Managed Services does not really depend on the scale of the organization.

Currently, there are new product lines on the market that position themselves as Managed Security Services. They offer typical services such as antivirus, firewalls, intrusion detection, updates, content filters and security audits. They provide other services aimed at meeting new needs that businesses may have. Such solutions are based on services operated by third parties. They take responsibility for their operation and monitoring at all times. You can see more and check service here.

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Pros of Managed IT Services

The advantages of managed services are numerous.

Cost-effective

For standard services that are pre-formed into a package and have an agreed list of work and responsibilities, the price tag is also standard. It is only adjusted based on the number of requested services and added options. Individual prices are determined in the case of large-scale or non-standard projects.

Skills and knowledge

Managed services are flexible and dynamic. If an organization changes its business strategy, it takes very little time for the provider to reorganize. So, a request to connect to the network of an additional office for the client himself can mean large time and resource costs. And for an integrator this is a fairly standard task.

With managed services, a company, regardless of the size and number of jobs, receives enterprise-grade business solutions. It's done without the global cost of building them.

Data compliance support

The main idea of ​​managed services is to simplify the customer's IT infrastructure management. Other advantages include: safety, guaranteed reliability of performance, implementation of non-core tasks, optimization of budget and time costs. Also these are continuous quality control of the provided service and its transparency. Here is clear delineation of the areas of responsibility of the contractor and the client; protection through SLA. It's the ability to refuse services at any time.

Nowadays for clients are available managed it services by 8allocate.

Cons of Managed IT Services

Among all the benefits still can be highlighted a few disadvantages of the solution.

Security and control

Managed services would not be managed if they did not imply control and monitoring. And it's not only software and hardware, but also the business idea itself. As in one of the examples above: if, say, a data transfer service is provided, then you must control that this data is really perceived and transmitted with high quality. And not only formally adhered to the service level at the channel availability level.

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Loss of a dedicated IT team

The classic definition offered by analytical agencies and some vendors, in a simplified form, sounds like this. These are services that imply external management of any non-core IT systems for the company. In this context, the client company not only refuses to maintain the infrastructure / services on its own in favor of the service provider. But transfers to the latter the management completely - maintenance, control of key indicators affecting the business, monitoring, one or another reporting.

It can be any part of the infrastructure, including business critical, carried out by 8allocate. What exactly is critical for the business is up to the client himself. At the moment, there is an established opinion that anything can be outsourced, except for the core functions itself.

Isabella Humphrey

Update 14 March 2021