Fix the issue where a USB drive shows empty even though data is still present.

It's quite common for a USB drive to appear empty when opened, even though data is still inside. This is because viruses have hidden your files and data on the USB drive. In this case, you can fix the empty USB drive error when data is still present by performing the necessary steps directly on your computer.

The problem of a USB drive being infected with a virus, resulting in no data being displayed or the drive being inaccessible, is a common occurrence. Because USB drives are used to copy data between multiple computers, virus infections are very likely to happen. If you can open the USB but can't see the data, you need to find a way to show hidden files. If the USB won't open, you need to fix the virus infection immediately. If the USB can open and has storage space but the files aren't displayed, the methods for fixing a virus-infected USB won't work; you should try showing hidden files . Alternatively, you can also refer to the following methods for fixing a USB drive that appears empty even though data is still present.

Fix the issue where a USB drive shows empty even though data is still present:

Step 1: In My Computer, click Organize and select Folder and search options.

Picture 1 of Fix the issue where a USB drive shows empty even though data is still present.

Step 2: In the Folder Options dialog box , select the View tab.

Next, switch to Show hidden files and folders.

Picture 2 of Fix the issue where a USB drive shows empty even though data is still present.

Step 3: Uncheck the box next to "Hide protected operating system files" to display files with system attributes. Click "Yes" when prompted.

Picture 3 of Fix the issue where a USB drive shows empty even though data is still present.

Step 4: After successfully unchecking the box, click Apply and OK to save the changes.

Picture 4 of Fix the issue where a USB drive shows empty even though data is still present.

Step 5: Go back to My Computer, right-click on the USB drive and select Explorer.

Picture 5 of Fix the issue where a USB drive shows empty even though data is still present.

Once the files appear, remember to only copy the files you need. Do not copy folders or programs as they may be infected with viruses.

After fixing the issue of the USB showing as empty even though the data is still there and copying all the data to your computer, you need to format the USB to remove all viruses.


One common virus that can damage your USB drive is Autorun. To prevent this type of virus, you need to protect your USB drive from Autorun viruses. It's easy to protect your USB drive from Autorun viruses using the command prompt commands we've provided. We hope that TipsMake's sharing will help you remove all viruses from your USB drive.

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