What to do when the relationship between staff and boss is stressful?

You think you always make employees feel happy, but many people may not be as happy as you think. A recent study by a staffing organization called Spherion points out that there are many issues of disagreement between superiors and subordinates that make the office relationship tense.

Sandy Mazur, Spherion's department director, said: "The two sides have different expectations, which leads to a cracked and distant relationship." This year's research on Emerging Workforce Study shows that while employees want a flexible working environment and can balance work and life, employers cut back Such programs. When it comes to why employees stay in the business, the bosses believe that the management and corporate culture are the most important, while the employees think that the compensation and financial benefits are important thing.

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Different expectations lead to a distant relationship between employees and bosses

Not only policies that create distance between employees and businesses. Rosalinda Oropeze Randall, expert on rules (expert etiquette) and also the author of the book " Dont Burp in the Boardroom: Your Guide to Handling Uncommonly Common Workplace Dilemmas " (Familius, 2014, roughly translated as "Conduct Guide" dealing with less common workplace dilemmas) says that personal conflicts, poor management and lack of respect or ignorance can hurt the relationship between employees and the level Oropeza Randall on Business News Daily : The fact that employees feel they are underestimated, fired or have disagreements about how their boss runs their jobs can lead to separation in their relationship. That is really "poison" at work.

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Poor communication affects many problems

No matter what the problem is, the lack of communication between the two sides brings bad consequences. If you are in conflict with your boss or employee in your daily work, the best way is to face the problem. Here are a few basic tips to help you improve your workplace relationship.

What should employees do?

The first step to improving relationships with your boss is finding a way to talk to them. Oropeza Randall points out that this can be more difficult if your boss is constantly stressed or not open. But whatever their style of conversation is, the best way is to try to stay calm and professional when you want to mention sensitive topics. If the problem is not related to the policy, Mazur recommends that you stand from a manager's perspective and think before raising the issue. "Is the summer vacation delayed because the company has just lost a large customer? Telecommuting programs have been cut simply because businesses want people to interact more directly. ? Employees across the company are not entitled to a pay rise because the company is making cost cutting? Employees who understand the underlying cause may have a more responsive and soft approach, suggesting their interest in the company ".

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Keep calm and professional attitude even when the boss is difficult

Mr. Bill Peppler - co-manager of Kavaliro human resources organization - encourages employees to raise issues with bosses and colleagues with professional attitude and respect. He said: Making a solution for a problem that everyone is aware of is a more proactive approach than complaining about it together.

Orpeza Randall told office workers that when talking to his boss, use the first "me" instead of "him" or "them" to avoid blaming. For example, the words " I am worried that ." or " I feel ." will work and sound more professional than " They make me feel .". Such expression is like trying to blame others. Be prepared to show that you really care about the problem, and you've done everything you can to solve the problem yourself. "

What can the boss do?

If an employee has a problem with you or your management, maybe she (or him) doesn't feel comfortable talking directly - or at least immediately. But when they have raised the problem, now is the time for you to be responsible for doing something.

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When an employee has raised a problem, the boss should be responsible for trying to resolve it

Mazur said: Often bosses are not aware of the problems their employees face. So when the employee has proposed to the boss, it is the boss's responsibility to try his best to solve the problem. They can do this by giving an honest answer, finding a suitable deal or making a change to the employee.

Oropeza Randall says that although it seems like employees often complain, it's really important to listen and be patient with them. The problems they raised are real and she also reminds that bosses should regularly ask for feedback from their employees. "Don't forget to ask them immediately because the staff is your eyes and ears. They know exactly what is going on in the company and can help you."

What can everyone do?

Every business has a time when business relationships become ineffective, but if everyone wishes to build better relationships, the productivity and attachment of people Their membership and satisfaction will also be higher.

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Together build a good relationship between boss and staff

Mazur says: Both employees and bosses should work towards building a good relationship based on mutual trust and respect. If both sides make efforts to invest and develop the relationship, both of them will stick together, aiming at common goals and expectations. A strong, close relationship between boss and employee is a form of "long-term dividend" and will bring value to the business. Happy staff, they will stick, work more motivated and productive ".

Author: Nicole Fallon Taylor