British Airways has a systematic, delaying 'error' at many airports in the UK, customers dumping stone tiles on Twitter

British Airways, one of the most respected civilian airlines in the world, is experiencing horrible hours, perhaps only in the wake of a crash.

Accordingly, the intranet system that manages the operation of the second largest airline in the UK has suddenly been 'unproductive', causing most flights to be delayed for many hours, more than 1,500 customers affected. Initial damage can be estimated in millions of dollars.

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British Airways customers "ask for help" on Twitter

In a latest move, British Airways representatives officially confirmed the information about the company's IT team currently dealing with the system freeze, only minutes after many guests. The urgent goods due to delay / cancellation have simultaneously vented anger on the social media accounts of this airline. Most of them are complaints about unexpected delays for flights and some unpleasant problems that appear on its mobile application. Besides, there were also many urgent comments, expressing frustration about a major airline like British Airways leaving serious system problems and the ability to overcome 'lack of professional' like that. .

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British Airways' original announcement on Twitter is as follows:

We send our deepest apologies to all the problems you encounter. British Airways is currently encountering some relatively serious system failures this morning, affecting procedures and departure flights. Customers of British Airways please visit the website ba.com, then check and manage your booking requirements for more information on the latest flights as well as the specific situation at the airport '. .

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Reports on the incident of British Airways on its official Twitter page

The airline has also posted specific instructions for visitors in each certain situation, along with support at the airport. It is known that London's Gatwick airport is one of the places most affected by the incident, more than 1,000 British Airways customers are trapped in the airport.

The underlying cause of the problem is still unclear and under investigation, however, British Airways said the incident had little effect on their global systems. According to the BBC, the main problem lies in the online flight departure and check-in system, while leaving the possibility that this is a problem with the color of a cyber attack.

Aviation related incidents are tending to occur with more frequent frequencies in the UK recently.

Indeed, British Airways also had to face a similar incident in its system in July 2018, causing 10,000 passengers trouble at Heathrow airport.

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This is not the first time British Airways has encountered a similar problem

After a few months and Christmas last year, all flights at Gatwick were suspended for a short time after some unmanned aircraft operators, seriously threatening safety fly. These guys were then punished appropriately, but there were also hundreds of affected flights, right on the biggest holiday of the year.