AI causes 10,000 telecommunications workers in the UK to lose their jobs
Currently, BT Group has a total staff of about 130,000 people. Thus, BT Group is planning to lay off up to 42% of the total number of employees.
Philip Janse, CEO of BT Group, said that digitization, automation and AI will help improve work efficiency. BT Group is the company that filed the most AI patents in the UK. AI will help BT replace some employees in the IT and digital services departments.
Currently, BT Group is using chatbot to conduct many customer service conversations and get good feedback from users. In addition, traffic to the corporate network is also being managed by AI, previously these were labor-intensive tasks.
BT Group's plan to lay off staff comes after the UK's largest network operator completed the rollout of fiber optic cable nationwide. Accordingly, when the plan is completed, the company's workforce will be reduced from 130,000 to 75,000-90,000 employees.
According to the explanation of many experts, BT Group's move was made to save business operating costs in the context that network operators still have to invest heavily in network development despite the decline of the whole industry.
You should read it
- Sony employee hacks company's email to steal $ 154 million and then convert it to Bitcoin
- Tips for Turning Around the Bad Attitude of a Successful Employee
- SUBSTITUTE function - The function replaces text strings in Excel
- How to Prepare Payroll in Excel
- The boss's message to the dismissed employee: 'Go to a company to work, don't just focus on making money, learn first that you are worth the money!'
- Microsoft replaces Groove Music with a new application called Media Player on Windows 11
- Former employee compared Steve Jobs to Tim Cook, showing why Apple became boring
- Read '11 rules of success' by a former Apple employee who learned the first day of work!
- CEO Tim Cook has 'pocketed' more than $ 15 million in 2018 - 283 times more than the average salary of an Apple employee in a year.
- How to use the SWITCH function in Excel 2016
- [Infographic] Future work when artificial intelligence gradually replaces people
- Nvidia will release a new software solution, replacing Nvidia Control Panel and GeForce Experience
Maybe you are interested
Group video call on Messenger, video call on Facebook Messenger
How to fix WhatsApp group call error with too many participants
How to block others from adding you to a Telegram group
PowerPoint 2016: Arrange and group objects
TikTok introduces group chat and stickers in direct messages
How to add family members to Microsoft Family Group in Windows 11