8 ways to fix the error of not being able to turn off the computer

A computer that won't turn off is a common problem for Windows users. There are many causes for this situation and users should fix it soon to avoid damaging the computer. Below TipsMake will guide you to fix the error of not being able to turn off your computer simply for you!

The cause of not being able to turn off the computer

Here are 6 reasons why you can't turn off your computer:

1. Because some processes are running in the background and cannot be closed.

1. Due to software conflict.

1. Hardware conflict.

1. Computer driver error.

1. Errors caused by viruses.

1. Error due to Fast Startup feature on Windows 8.1 and Windows 10.

How to completely fix the error of not being able to turn off the computer

Below are 8 ways to fix computer errors that cannot turn off.

Turn off the device quickly with the power button (should not be used much)

Do not frequently turn off your computer using the power button because it can damage your operating system. More importantly, the hardware inside the device can also be damaged very quickly.

Use keyboard shortcuts

Using the Power + Shift key combination , hold down the Shift key on the keyboard when turning off the computer to handle the error of not being able to turn off the computer.

Check and turn off background applications

Step 1 : Open the Run box ( Windows + R ), click msconfig and then press Enter .

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Open the Services tab and then check the Hide all Microsoft services line to hide MS services . For the remaining services, if you find any service is not necessary, uncheck the checkbox. If necessary, click Disable all to turn it all off.

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Step 2 : Next, close background applications.

In the Startup tab , you should choose to turn off unnecessary software running with Windows . This not only helps speed up your computer but also helps increase startup and shutdown speed.

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Close any software you do not use.

For background software, right-click on task manager, select Process or Details , sort by CPU, memory or disk usage in descending order. 

After completing the above steps, reboot once and try shutting down the computer to see if it's normal.

Cancel Fast Bootup to fix the error of not shutting down the computer

Users can also fix the computer that cannot be turned off by canceling Fast Bootup :

Step 1 : Go to Start and select Settings .

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Step 2 : Click to select System .

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Step 3 : Click Power & sleep > Additional power settings on the right side of the screen.

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Step 4 : Select Choose what the power buttons .

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Step 5 : Click on the blue text Change settings that are currently unavailable .

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Step 6 : Continue clicking Shutdown settings , uncheck Turns on fast startup (recommended) , and finally click Save changes to save the changes.

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Use Command Prompt to turn off the computer

Step 1 : Press Windows + R , enter cmd then Enter or select OK to open the Command Prompt window .

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Step 2 : At Command Prompt , type the command shutdown /s /f /t 0 then Enter , the computer will automatically turn off immediately.

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Disable and reinstall Driver

Handle the problem of not being able to shutdown a Windows 7 laptop with these 3 steps:

Step 1 : Select Start , press Device Manager .

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Step 2 : Double click on System devices .

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Step 3 : Right-click Intel(R) Management Engine Interface , continue to select Disable device .

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Fix software conflicts

If you encounter an error where your computer cannot turn off , check to see if you have recently installed any additional software on your computer. If the answer is yes, then the cause is most likely due to that software:

1. Go to Start and select Control Panel , or ( Windows + R ), enter the command Control then press Enter to open.
2. Right-click on the software you want to delete, then Uninstall and select OK .

Fix due to viruses and malware

If you can't turn off your Windows 7 laptop due to viruses and malware, install anti-virus software now. If you are just a user, you can absolutely choose the most suitable free application for yourself. 

Epilogue

Above are 8 ways to handle the error of not being able to turn off the computer that TipsMake compiled. They are very simple so you can do them yourself at home. Good luck.

Samuel Daniel

Update 12 October 2023