Incredible truth: Many applications intentionally run slowly to keep users waiting
Technology is increasingly developing in both hardware and software to solve tougher problems in the shortest time and with fewer errors.
However, the fact that not everyone knows is that application developers are deliberately slowing down their products. Isn't everything done as quickly as possible, why would they do that?
Analysts when learning about TurboTax - an application that helps users calculate and declare tax, have discovered that when users enter data, a waiting screen appears indicating the server is calculating. maths. However, whether simple or complex data, this standby screen is identical. This shows that this is essentially an illustration screen, not an indication of anything.
With the Facebook account security app, the social network does the same thing by making users wait a few seconds before completing their requests even though the server is strong enough to meet those requests only. in milliseconds.
The cause of this seemingly absurd reason is due to human psychology. Most people don't want to have to wait long but at the same time don't want everything done too quickly.
For example, when you order an expensive dish in a high-end store. You expect that dish will be made with fresh ingredients and the best quality. However, if the restaurant brings up the dish after only 30 seconds when you order, you will immediately doubt its quality. Is the food prepared before and people just reheat and bring it out?
People think that the wait associated with quality and things done too quickly are easily thought to be cheap, unreliable. Many applications keep users waiting for a while, though they can make those requests in a snap so that users find that the results that the application produces are valuable, reliable, and worth using.
Researchers call this the "Labor Illusion," an increase in the application's working time and the user's waiting time to enhance its 'value' in user eye.
For users, this trick will also help them have a better experience, of course and more time consuming.
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