Fixed an Issue Where Videos Could Not Be Viewed on iOS 10

Understanding fixed an issue where videos could not be viewed on iOS 10 is easier when the main points are organized clearly. This guide brings together the essential details and practical considerations.

1. Convert video format to iPhone compatible format

One of the reasons for not watching videos on iOS devices is because the video format you open is not supported on iPhone devices. So to fix the error, try converting the video format to iPhone supported formats.

- H.264 , up to 1.5Mbps, 640 x 480 pixels, 30 frames per second, the Baseline Profile Low-Complexity version with AAC-LC audio standard up to 160 Kbps, 48kHz, Stereo audio in. m4v,. mp4, and. mov file formats.

- H.264 video , up to 768kbps, 320 x 240 pixels, 30 frames per second, Level 1.3 Baseline Profile with AAC-LC audio standard up to 160 Kbps, 48kHz, Stereo audio in. m4v,. mp4, and. mov file formats.

- MPEG-4 video , up to 2.5Mbps, 640 x 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio standard up to 160 Kbps, 48kHz, Stereo audio in. m4v,. mp4, and other formats. mov file format.

2. Restart the device

It is possible that one of the reasons that you cannot view the video on your iPhone device is because the iPhone or applications hang up and do not respond to any requests. The solution to this problem is to restart your iPhone: press and hold The Open / Shutdown button Until the red slider appears on the screen. Slide your finger on the slider to turn off your iPhone.

To restart the iPhone, simply press and hold The Open / Shutdown button Until the Apple logo appears.

If the iPhone still does not respond after rebooting, you will have to reset your device: Press and hold The Open / ShutdownButton And The Home button At the same time until the Apple logo appears. The process may take up to 10 minutes.

3. Forced to exit video application on iPhone

If you still fail to open the video using the iPhone app, press and hold The Open / Shutdown button For a few seconds until the red screen appears on the screen, then press and hold The Home button Until exit the app. Or you can double-click The Home button To display the running applications and swipe the app card to exit the app.

4. Delete the failed applications

One of the other causes of a video player error on an iPhone device does not work, probably because the app you recently installed is an error application. Make sure you remove these corrupted applications from the device to fix the error.

Navigate to the app location on the Home screen, then press and hold the app icon until the X- Icon appears on the screen. Click the X Icon to remove the app installation.

5. Delete the failed videos

If the video cannot be opened, it is possible that the video file you want to open fails. The most recognizable sign is when you open the video on an iPhone device and hang or just open a specific video. Just delete the corrupted video file and then try opening other videos to see if the error is still there.

6. Restore iOS 10 device

If you have applied the above solutions and still cannot fix the error, the last option for you is to restore your iPhone to the initial setting state as when you first purchased it.

The restore process will wipe the data on your iPhone device. So before taking steps to restore your iPhone device you should back up all data on your iPhone or iTunes.

1. Use a USB cable to connect your iPhone device to iTunes installed on the computer.

2. On the iTunes screen, clck select your iPhone name, then select Summary In the top corner of the screen.

3. click Restore iPhone And confirm when requested.

4. After your device has been restored to its original default settings, it will restart and you will see the welcome screen. Slide to set up. Follow the steps on the screen to install.

Refer to some of the following articles

• Instructions on how to take photos, record videos or selfie with Siri on iOS 10

• Summary of some common errors that occurred during iOS 10 update and how to fix errors (Part 1)

• Summary of some common errors that occurred during iOS 10 update and how to fix bugs (The last part)

Good luck!