Fix undefined 'OFFENDING COMMAND' error on the printer

There are many users who have shared the experience of using the same printer error, which is when they print PDF image files on some PostScript printers , on these image files when The reprint contains the following error message:

 Undefined - OFFENDING COMMAND: showpage - STACK

Many people think that this is a printing error of the printer, because on their text absolutely does not contain the message text like this.

If you have similar problems with printer errors of this type, please take a look at the ways to fix the error Undefined - OFFENDING COMMAND on the printer with the detailed instructions that I will present in the article below. .

1. Check the printer driver

Almost every printer's functions that users usually use are controlled via the driver. And when this error occurs, it seems that the cause is from the driver of the printer.

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Therefore, the first troubleshooting step you should take is to check and update the latest driver version for your printer. First, open the printer's Properties dialog box , click the Setup tab , and then select About to check the driver version.

Also, go to the printer manufacturer's website to search for the latest version of the printer driver you are using. If you did this but the error still appears, try removing the driver, then try reinstalling from the original installation drive or CD-ROM.

2. Deselect the features in the Advanced section

You can also fix the Undefined - OFFENDING COMMAND error in another way.

The steps are as follows:

Step 1: To access the printer driver interface, click the search box at the bottom left of your screen and type the term Control Panel , press Enter and then click Devices and Printers.

Step 2: Now you will see a series of icons that identify all the printers that have driver installed. In which the default printer is a printer with a green check mark. Next, right-click on the printer icon you want to access.

Step 3: Now a menu will appear with two options: Printing Preferences and Printer Properties . Click Printer properties> Advanced tab.

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Step 4: Here, you just need to uncheck the Advanced printing features box. This will allow you to continue printing the printout without problems.

Once this feature is disabled, the files will be saved in RAW format , or it could be Postscript, PCL or the printer's native language. This allows the printer to easily read the file format and limit the occurrence of similar errors.

3. Clear the existing print queue and add the printer

The steps are as follows:

Step 1: In the Printers list, select your printer. After that, just press the Minus button to delete it, then click the Add button to continue.

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Step 2: Find and select your printer name from the Printers list , then click Add to add your printer to the computer.

Step 3: Click Print Using or Use, and choose your printer name.

Step 4: Your new printer queue will be displayed in the Printers list in idle status. Then try reprinting to check.

4. Disable Optimize printing for PS printer feature

To disable the Optimize printing for PS printer, follow these steps:

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Step 1: You navigate to the printer's printing options.

Step 2 : Uncheck the Optimize printing for PS printer box and it 's done.

You can see that it is very easy to disable the Optimize printing for PS printer feature. This will help the printer to prevent the problem, so try doing this again after you try to check the problem.

If, after performing the above methods, you still encounter the error Undefined - OFFENDING COMMAND, then check and make sure that your printer and the computer are connected to the same Internet, and double check see if your computer software is up to date.

So I have shown you how to fix the error Undefined - OFFENDING COMMAND on the easiest printer. Hopefully this article will be helpful to you. I wish you successful implementation!