Dell sold a $ 563 laptop from the original $ 2,100 price
Immediately after selling the 15-dollar LCD screen, Dell continued to shock consumers when listing the Dell Latitude E4300 laptop price of only 563.40 USD (real price of 2,101.34 USD).
Thus, less than a week, Dell's online supermarket system had two problems. Last week, the Taiwan Consumer Protection Commission did not accept the reimbursement offered by Dell and forced the US electronics company to pay orders for 19-inch LCDs at the price of $ 15 previously listed.
Dell's laptop sold for sale. However, if you continue to pay bills that just ordered the Dell Latitude E4300 at the second roll, Dell's deficit will be a huge number.
Last Sunday, within 8 hours of listing, there were more than 40,000 Latitude E4300 orders sent to Dell. On Monday, when issuing payment orders at discounted prices of more than $ 1,400, the transaction page returned a notice of apology for some technical problems and could not complete the transaction. The toll-free toll-free phone number on the company's website is also inactive.
According to a July 3 announcement, Dell said the price-related error occurred from 9:17 pm on June 25 to 6:56 am on June 26. Both LCD monitors, laptops and some desktop models are surprisingly cheap.
The company also apologizes to consumers and will assist customers who have ordered a 30-dollar discount LCD screen, who ordered the laptop or desktop during its website at http:/// www.dell.com.tw/ having trouble will be supported 90 USD when buying.
Responding to Dell's announcement, the Taiwan Consumer Protection Commission announced it would "not accept" this US electronics company's handling. The leaders of the island nation have also instructed relevant agencies to embark on a thorough investigation of the errors that occurred on Dell's online store to comply with e-commerce or micro business laws. violating Taiwan's fair trade law or not.
' If the Dell office in Taiwan does not solve the problem, Dell's leadership may have to accept complaints and resentment from Taiwanese customers. They will have to give specific feedback soon . ', The committee said.
The report by Internet Buzz Research Center, a center for commodity prices and tracking in Taiwan, said that since last week, price errors related to Dell's problem have become the hottest topic. be discussed online.
Dell said it is continuing its agreement with the Consumer Protection Commission to provide a "possible" solution to the problem.
Currently Dell's online store in Taiwan is temporarily closed to wait for the company to "rearrange".
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